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Senior IT Support Engineer
1 week ago
Machado Consulting Worcester, United StatesJob Description · Job Description Salary: Negotiable · IMMEDIATE POSITION AVAILABLE · Reactive Support Engineer · Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or ema ...
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Lab Assistant
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Manufacturing Technician III
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Actalent Worcester, United States Full timeGreat opportunity to get your foot in the door with one of the top Biotech companies in the Worcester, MA area · If interested, please reach out directly to Lindsee Allienello at lallienello @ · ***Must possess at least an Associate's degree*** · Multiple shifts available · J ...
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BSC Group Worcester, United StatesBSC uses design, engineering, science, and technology to Build, Support, and Connect with our co-workers and communities. We recognize different passions and perspectives and strive to inspire and empower each other to create meaningful change. As a trusted advisor and neighbor, ...
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Quality Control Technician
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Actalent Worcester, United States Full timeGreat opportunity to get your foot in the door with one of the top Biotech Companies in the Worcester, MA area · If interested, please reach out directly to Lindsee Allienello at lallienello @ · Description: · Shift: Tuesday-Saturday 8-4:30 · Description Details · Monday thru ...
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Biologist III
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Biologist III
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Lab Manager
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Worcester Polytechnic Institute Worcester, United States**JOB TITLE** · Lab Manager · **LOCATION** · Worcester · **DEPARTMENT NAME** · MPI Operations · **DIVISION NAME** · Worcester Polytechnic Institute - WPI · **JOB DESCRIPTION SUMMARY** · Provide laboratory support for the Metal Processing Institute. Primary responsibilities includ ...
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AbbVie Worcester, United States**Company Description** · The Sr Specialist Quality Systems is responsible for providing quality assurance support for some or all of the following manufacturing processes: pharmaceutical products, medical devices, combination products and biologics. Specific areas of support may ...
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Industrial Solar Inverter Assembly
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Power Electronics USA, Inc. Worcester, United StatesPower Electronics is a multinational company focused on solar inverters, electrical vehicle chargers, solar storage batteries, and speed drives on an industrial scale, providing service to companies all over the globe. Power Electronics is searching for new team members in order ...
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Lead Consultant, Customer Connections
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National Grid Worcester, United States**About us**: · Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to delive ...
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Technical Sales Training Program
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Saint Gobain Worcester, United States**The Role** · Abrasives are used in every industry wherever and whenever metals, plastics, glass, ceramics, and other materials must be shaped, cut, ground, sanded, sharpened, or finished. Our major markets include automotive, aerospace, bearing, electronics, steel manufacturing ...
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QA Specialist
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Infobahn Softworld Inc Worcester, United States**The Quality Associate supports the Quality Function that they are responsible for within Operations.** · - This could include: Incoming Quality Assurance of drugs and packaging materials, Manufacturing Quality Assurance, Validation, Quality Engineering, Training and Regulatory ...
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Manufacturing Operator
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Hcec Triage Associate
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RCAP Solutions Worcester, United States**HCEC Triage Associate** · **Worcester, MA** · RCAP Solutions' Housing Consumer Education Center (HCEC) is a state-funded program which assists families with limited income to avoid homelessness and improve their situation. The HCEC Triage Staff are directly responsible for carr ...
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Associate Capital Sales Account Manager
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The Robert E. Morris Worcester, United StatesRequisition ID #: 826A · **Join a USA Today Top Workplace** · Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United S ...
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Hcec Generalist
1 week ago
RCAP Solutions Worcester, United States**HCEC Generalist** · **Summary**: RCAP Solutions' Housing Consumer Education Center (HCEC) is a state-funded program which assists families with limited income to avoid homelessness and improve their situation. The HCEC Generalist is directly accountable for providing housing se ...
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UMass Memorial Health Care Worcester, United StatesSchedule Details: · Holidays - Every Other Holiday, Weekends - Every Other Weekend · Scheduled Hours: · 2:30pm-11pm · Shift: · 2 - Evening Shift, 8 Hours (United States of America) · Hours: · 40 · This position may have a signing bonus available a member of the Recruitment Team w ...
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Digital Marketing Campaign Coordinator
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Enroll Media Group, LLC Worcester, United StatesDigital Marketing Campaign Coordinator · If you are a creative, organized, and strategic digital marketer, with a solid foundation running digital advertising campaigns, Enroll Media wants to talk to you. Enroll Media Group, LLC (EMG) is a Massachusetts-based digital marketing ag ...
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Process Planner
1 week ago
FusionTech East Worcester, United StatesYour responsibilities: · You plan and develop innovative production facilities for the automotive industry. · You design body shell construction systems based on customer requirements and wishes. · In doing so, you analyze component data and joining technologies. We trust you to ...
Senior IT Support Engineer - Worcester, United States - Machado Consulting
Description
Job Description
Job DescriptionSalary: NegotiableIMMEDIATE POSITION AVAILABLE
Reactive Support Engineer
Senior IT Support Engineers are the last line of defense within the IT Support department. Responsibilities include responding to escalated tickets via phone or email and assisting IT Support Technicians with tickets they may have questions on but don't require escalation. Senior IT Support Engineers will troubleshoot complex problems with various systems including servers, networks, and cloud solutions. They will conduct software deployments of varying difficulty across multiple systems. Reactive Support Engineers will require knowledge in administration of Office 365, Windows Servers, Active Directory, Azure Active Directory, Microsoft Intune, VoIP deployments, Microsoft Azure, Microsoft Hyper-V, and wired and wireless networks. Senior IT Support Engineers will take part in an on-call rotation alongside IT Support Technicians to serve as their escalation point during non-business hours.
At Machado Consulting we involve Information Security in everything we do. Senior IT Support Engineers will be expected to have a suitable understanding of Information Security to be applied to their everyday tasks across Windows systems, networks, and cloud products. Senior IT Support Engineers will be responsible for assisting clients with Information Security audits and questionnaires and should be knowledgeable about their contents.
Required Skills:
· Must be self-motivated, team-oriented, and willing to learn
· Must be able to effectively research and solve unique problems
· Ability to manage or limit distractions
· Strong written and verbal communication skills, with emphasis on customer service
· Strong attention to detail and follow-through. Must be well organized.
· Follow process driven instructions and maintain effective time metrics
· Flexibility in prioritizing and responding to multiple incoming requests
· Following instructions and asking for clarification and/or assistance when necessary
Experience Preferred:
· Must have at least 3 - 5 years of experience in a HelpDesk or equivalent role.
· 1+ years of experience in a Systems or Network Administration role.
· Industry certifications desired
· Good understanding of Microsoft Windows Server Operating Systems
· Good understanding of cloud models and products (SaaS, IaaS, PaaS)
· Previous experience with ticketing systems and remote monitoring and management tools.
· Intermediate or better PowerShell scripting is desired
Senior IT Support Engineers are required to work onsite from time to time - a valid driver's license, and reliable transportation is a requirement.