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IT Systems Administrator - Plano, United States - Luminator Technology Group
Description
Luminator Technology Group (Luminator) delivers globally-recognized technology solutions that increase intelligence, safety and efficiency for public transit operations.
Delivering a global portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer sucess, serving customers in more than 85 countries, and employing nearly 1 000 people.
Essential Duties and Responsibilities:
Monitor existing infrastructure focusing on network technology, security and systems availability
Collaborate with internal departments to define new requirements for the IT landscape, design solutions and accompany the implementation up to the implementation stage
Support the integration of the worldwide distributed locations IT infrastructure
Provide support in the event of inquiries and malfunctions
Troubleshoot and create transparent IT service agreements
Provide expert level customer service in a friendly and timely manner
Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accomodation.
Application management, IT service management and project management are among your strenghts
Knowledge of PC hardware components, desktop operating system and software package management
Knoledge of networking, VLAN, LAN and distributed WAN infrastructure
Knowledge on Windows Server and virtualization
Knowledge of Microsoft licensing and Office365
Knowledgeon Cisco ASA & FirePower
Knowledge on Sophos UTM & XG
Knowledge on cyber security tools set
Ability to travel as needed to address IT issues at our locations
Ability to work nights and weekends as needed
Excellent communication skills
Independent and self-reliant work ethic and a distinct service mentality
Commitment, discipline, appreciation and respect are firmly anchored in you
Education/Experience:
Bachelor's degree in Computer Science or Information Technology preferred
Minimum of 2 years of experience in a systems admin role
Microsoft and/or Cisco Certified Professional is a plus
It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law.
The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.
All positions posted are required to be in office unless otherwise posted.
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