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Director of Compliance - Chicago, United States - Chicagoland Apartment As
Description
Our organization is a leading provider of affordable housing solutions and community development within the Midwest that is committed to fostering vibrant communities and improving the lives of individuals and families.
With a strong focus on innovation, sustainability, and social responsibility, we strive to create vibrant, inclusive neighborhoods where everyone has access to safe, quality housing.
Position Overview :
We are seeking a highly motivated and experienced leader for our
Director of Compliance and Property Operations .
The successful candidate will oversee the compliance and operational aspects of our affordable housing and market rate properties, ensuring adherence to regulatory requirements, optimizing operational efficiency, and maintaining high standards of resident satisfaction.
The candidate must be bilingual in Spanish and Englishand have Affordable Housing experienceto better serve our diverse residential communities.
Compliance
Develop and implement policies and procedures to ensure
compliance with federal, state, and local affordable housing regulations,
including LIHTC, HUD, and other applicable programs.
Conduct regular audits and inspections to assess
compliance with regulatory requirements and internal policies regarding
waiting list, resident files, filing systems, initial and annual income
certifications for regulatory compliance with rent limits, utility
allowances, income limits, and occupancy standard based on regulatory and
program requirements.
Serve as the primary point of contact for regulatory
agencies, auditors, and other stakeholders on compliance-related matters.
Provide guidance and training to property management
staff on compliance procedures and best practices.
Collaborate with development and finance teams to
ensure compliance requirements are met during the development and
financing phases of affordable housing projects.
Operations
Monitor and analyze operational performance metrics to
identify areas for improvement and implement strategies to enhance
efficiency and effectiveness.
Oversee budgeting and financial reporting for
affordable housing properties, including monitoring expenses, revenue, and
cash flow.
Develop and maintain relationships with community
partners, service providers, and resident organizations to support the
well-being of residents and enhance the overall quality of our properties.
Stay informed about changes in affordable housing
regulations and industry best practices and proactively implement
necessary updates to policies and procedures.
Staff Management
Oversee departmental staff growth and development.
Participates in the recruitment, interview, selection,
and evaluation process of department staff.
Directly supervise and works closely with the PM
Supervisors to provide leadership for department.
Oversee major decisions and assure that team members
implement their portfolio objectives and work plans.
Conduct and/or facilitate regular training meetings
with PM staff. Evaluates and recommends additional training for staff as
needed.
System, Auditing and Reporting
Provide Yardi Software support to Property Management
staff as needed.
Working with Property Supervisors and Staff, oversee
and manage the process for new move-ins: Review and approve move in files
to ensure compliance with all applicable regulatory restrictions; conduct
a post move-in file audit to ensure completeness and accuracy; and
complete all necessary data entry related to the move-in in Yardi.
Monitor and ensure consistent and accurate
portfolio-wide reporting such as recertifications, demographics, etc., is
completed in a timely manner.
Develop and implement forms, reports, manuals,
policies, procedures, and systems to monitor affordable housing compliance
and ensure site staff and supervisors are in compliance with applicable
regulatory and funding programs relating to property management
compliance.
Minimum Qualifications:
Bachelor's degree in real estate, business
administration, or a related field or experience. May consider experience
in lieu of education.
A minimum of ten years in a leadership role in the
property management field with a demonstrated track record of success in
overseeing residential portfolios.
Eight years of experience in affordable housing
compliance and operations, with a strong understanding of LIHTC, HUD, and
other affordable housing programs.
Superior knowledge of multiple operational functions
and principles, including finance, customer service, production, and
employee management.
Ability to plan, streamline and implement new
operational structures and roles that create speed, efficiency, and
support rapidly shifting business demands.
Strong knowledge of property management and
tenant/landlord practices, laws, rules and regulations. Good command of
leasing and marketing practices.
Excellent analytical, problem-solving, and
decision-making skills.
Strong organizational skills, ability to manage
multiple priorities.
Excellent communication and interpersonal skills, with
the ability to build rapport and negotiate effectively with a diverse
range of stakeholders.
Strong leadership abilities, with the proven ability to
inspire and motivate teams to achieve ambitious goals.
Proficiency in property management software and
Microsoft Office Suite. Experience in Yardi a plus.
Knowledge of local real estate laws, regulations, and
market dynamics.
Industry certifications such as ARM or RPM are a plus.
Bilingual in English & Spanish required.
A valid driver's license, vehicle and insurance is
required.
Benefits:
Competitive salary commensurate with experience.
Comprehensive benefits package, including 401K with
profit sharing.
Opportunities for professional development and
advancement.
A collaborative and inclusive work environment
dedicated to making a positive impact in our communities.
If you are passionate about affordable housing and possess the skills and experience to excel in this role, we invite you to join our team and help us continue our mission of providing safe, affordable housing for all.
Please submit your resume outlining your qualifications for this position. We look forward to hearing from youNo Relocation Assistance Available
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