-
IT Support Technician
4 weeks ago
TCC Technology Westlake, United StatesJob Description · Job DescriptionWe are seeking an IT Support Technician to join our team You will resolve computer-related issues for our clients in a wide array of industries. · ROLE AND RESPONSIBILITIES · • Provide remote and on-site support at client locations, using troubles ...
-
Desktop Support Technician
3 weeks ago
Snowrelic INC Westlake, United StatesAddress user tickets regarding hardware, software and networking · Ask targeted questions to diagnose problems · Guide users with simple, step-by-step instructions · Conduct remote troubleshooting · Test alternative pathways until you resolve an issue · Record technical issues an ...
-
Support Technician
5 hours ago
Microplex Printware Solon, United StatesSupport Technician · Solon, OH · Microplex Printware Corporation is looking for a full-time Support Technician to join our team out of our Solon, OH office. Microplex has been in business since 1998, servicing clients nationally and internationally. We are a close-knit team that ...
-
Quality Support Technician/Detailer
2 weeks ago
North Olmsted Collision North Olmsted, United StatesJob Description · Job DescriptionPOSITION DESCRIPTION · Title: Detailer · Salary $15 - $18 per hour · SUMMARY: · The Detailer serves to support the operations team by providing and performing a detailed and thorough inspection and cleaning of the repaired vehicle prior to relea ...
-
IT Support Technician
1 day ago
National Safety Apparel Cleveland, United StatesJob Description · Job DescriptionReports To: Director of IT · Direct Reports: None · FLSA Status: Non-Exempt · Employment Type: Full time · Company Overview: National Safety Apparel, Inc. is a leading provider of high-quality safety apparel and equipment. With a strong commitment ...
-
Support Technician
3 weeks ago
Dave & Buster Cleveland, United StatesJob Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeDave & Buster's offers an attractive be ...
-
IT Support Technician
4 weeks ago
TOTAL ID SOLUTIONS INC Wickliffe, United StatesJob Description · Job DescriptionSeeking an IT Support Technician to join our current support team. The support team is responsible for supporting the end users of various applications including software and hardware solutions that are sold by Total ID Solutions. As a teammate, y ...
-
Saint-Gobain North America Cleveland, United StatesWhat's the job? · The Manufacturing Infrastructure Support Technician position will join a new team dedicated to develop, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. This position ...
-
Office Support Technician
4 weeks ago
TM Floyd & Company (TMF) Ridgeville, United StatesWe're looking for an Office Support Technician for an onsite role near Summerville, SC. If you're looking for a new opportunity, apply today · Key Responsibilities: · Diagnose and resolve IT hardware and software issues using a variety of communication methods (remote support, p ...
-
Helpdesk Support Technician
4 weeks ago
TEKsystems Cleveland, United StatesJob Description · Job DescriptionDuration · 6 · Month(s) contract to hire · Req Description · Description · Provides customers of IT Services a central point of contact for logging, tracking, and reporting of hardware, network and application related problems. Provides guidance a ...
-
Academic Support Services Technician
6 days ago
Cuyahoga Community College Cleveland, United StatesJob Description: SUMMARY · Provides a high level of support services on technical, audio-visual, library and assessment issues to students, faculty, staff and community patrons. · DUTIES AND RESPONSIBILITIES · Duties and responsibilities include, but are not limited to: · Ass ...
-
Respiratory Support Technician
2 weeks ago
Cleveland Clinic Cleveland, United StatesUnder the supervision of the department supervisor/manager performs targeted rounding in active patient areas to recover assets for processing and redistribution. Supports Respiratory Therapy in many clinical activities under the direction of a licensed Respiratory Therapist. All ...
-
Incident and Support Technician
3 weeks ago
Exodus Integrity Services Willoughby, United StatesEIS IT Consulting, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. EIS IT Consulting is see ...
-
Incident and Support Technician
3 weeks ago
Exodus Integrity Services Willoughby, United StatesEIS IT Consulting, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. EIS IT Consulting is see ...
-
Network Support Technician
2 weeks ago
Buckeye Mountain Inc. Fairlawn, United StatesJob Description · Job DescriptionJob Objective · Buckeye Mountain is seeking a Network Support Technician. Successful candidates should have the ability to learn and understand network technologies including both physical and virtual cloud-based networks. The Network Support Tech ...
-
Automotive Master
1 week ago
Apex Innovations Fairview Park, United StatesAutomotive Master Technician (m/f/d) DIRECT PLACEMENT · Location: SolingenEmployment Type(s): Full-timeWorking Hours: Hours per week · Purpose and Objective of the PositionFor over 30 years, we have been writing hero stories · Do you want to be a part of it? Dare to apply as an A ...
-
Support Technician
2 weeks ago
Dave & Busters Cleveland, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
-
Project Manager
1 week ago
Apex Dynamics East Fairview, United StatesPROJECT MANAGER (M/F/D) in the field of building technology WANTED. · Location: East Fairview · Do you have previous experience in project management/leadership? Perfect. · As a project manager, you will act as the interface between the customer and SCALTEL (technology, analysts, ...
-
Technician (Helpdesk / Desktop Support)
3 days ago
OverDrive Cleveland, United States· This position will require you to be in Cleveland, OH · We are in a hybrid schedule, 2 days on campus and 3 days WFH · The Technician's responsibilities include ensuring workstation uptime for end users to access their business applications by supporting desktops, servers, ...
-
IT Support Technician
3 weeks ago
Lorain County JVS Oberlin, United StatesLorain County JVS is a Career and Technical Education Training Center. It consists of a public high school for students in grades 9-12 and the Adult Career Center which offers training and educational opportunities for adults. STARTING DATE: July 1, Support Technician, Technician ...
Desktop Support Technician - Westlake, United States - TEKsystems
Description
Job Description
Job DescriptionDuration
6
Month(s) contract
2-3 years experience required
Description
bringing on a contractor for 6 months to help support their Desktop Support/PC Technician team. The team consists of about 5 people. This team helps the internal employees . They take escalated calls from the helpdesk, handle the printers/MFDs, configure new computers, etc. They deploy devices to new users and are mostly a Windows 10 shop, but do have some Macs. They use ServiceNow as a ticketing system, support hardware issues, Office 365, image computers using SCCM, support printers, and more.
•Respond in a timely manner to incident tickets for end user-related support issues regarding Microsoft Windows, business applications, and hardware problems
•Set up hardware and install and configure software and drivers
•Maintain and repair computer equipment or peripheral devices
•Provide second tier support assistance when escalated from the Support Desk
WORK EXPERIENCE / REQUIREMENTS:
• Excellent communication skills; ability to explain technical issues in terms an end user can understand
• Familiarity with Microsoft Windows, PC hardware, and networking technologies
• Exceptional organizational and time-management skills
• Ability to document issues and resolution
• Ability to learn, take direction and work well within a team
EDUCATIONAL REQUIREMENTS
• Bachelor's degree in Information Systems, Computer Science, or a related field is preferred, but high school diploma is required
Enterprise Req Skills
Windows 10,Active directory,Troubleshooting,Hardware,Office 365,Imaging,Sccm,Support,Technical support,Deployment,Ticketing system
Job Title
desktop support technician
Top Skills Details
1) Experience imaging computers - preferably Windows 10 and using SCCM
2) 2-3 years of experience supporting tier two issues including PC hardware, setting up hardware and installing/configuring software
3) Strong communication skills and the ability to explain technical issues to non-technical people
Worksite Address
WESTLAKE,Ohio,United States,
Additional Information
We have 14 current contractors and have placed several people this year through direct placement. We have placed several managers as well. They have about 200 in IT.
Most of IT is remote currently, but this person is required on site M-F, first shift, as this role does involve hands on work with the equipment.
Drug Test Required
false
Experience Level
Intermediate Level
External Communities Job Description
Our client on the west side of Cleveland is hiring a Desktop Support/PC Technician. This person will be responsible for escalated issues, imaging computers, hardware set up, and printer support. This is on site 5 days a week with the opportunity to go full time.
EVP
This organization has been doing well financially. They are continuing to modernize technology including a recent move to the cloud, utilizing Office 365 more, automating, increasing security, and more. They are known to have great employee retention and tenure. The culture is very collaborative and you are able to get your hands on many things within IT, as it isn\'t as siloed as other organizations. This is budgeted for a contract right now, but they are hopeful to have FTE headcount next year and be able to keep this person and bring them on FTE. While working on site, they do have a store with food/snacks, a gym, and more.
Work Environment
This is a business casual environment. The IT teams often cross over with other IT teams as well as the business teams. People really enjoy working for this Sr Manager, as he is known to try to help grow careers and help his team get to where they want to be.
Additional Skills Tags
Support,Technical support,Deployment,Ticketing system
Additional Skills & Qualifications
Strong communication
Documentation
The ability to work independently and ask for help when needed
Business Qualification
Impact to the Internal/External Customer
The ability to eliminate downtime due to technical issues helps the customer keep production up, which in turn results in more sales and business.
Interview Information
Potentially video with the manager and team lead, potentially on site. The manager sits in TN, so they are deciding on what they would like to do.
Why is Position Open?
Business Challenge
The current team is overwhelmed with work and they need to add someone to help keep up with the tier two support as well as configuring new PCs.