- Positive and professional environment where our brand promise is "Judgement Free Zone"
- Growth Opportunities: over 90% of our management team started as an entry level team member
- Competitive pay
- 401K Retirement Fund (Annual discretionary employer match up to 6%)
- Regular involvement in community outreach events
- Free employee Black Card Membership
- Greet all members and guests upon arrival and say goodbye upon departure;
- Monitor club access to both members and non-members;
- Answer questions and handle member and guest complaints;
- Answer phone calls and provide information to prospects;
- Give tours to prospective members;
- Sell memberships, write agreements, and enter new members into database;
- Operate Point-of-Sale system and collect balances on past due accounts;
- Organize and maintain customer service front desk;
- Schedule appointments for fitness training sessions;
- Complete the Club Walk-Around every 20 minutes and complete checklists;
- Answer questions and give guidance to new employees;
- Perform beginning of shift and end of shift procedures;
- Perform club housekeeping including, but not limited to:
- Cleaning equipment (and under equipment), hydromassage beds, chairs, benches, showers, changing stalls, lockers, toilets, sinks, mirrors, hand dryers, top of stalls;
- Dusting where and when necessary including vents;
- Wiping tile, walls, and doors;
- Vacuuming and mopping floors;
- Replenishing toilet paper and soap;
- Emptying trash cans; and,
- Maintaining organization of cleaning closet.
- Demonstrate a commitment to diversity, equity, and inclusion that embraces the contributions of all team members; and,
- Perform all other duties as assigned or required.
- High School Diploma or G.E.D. preferred;
- Previous customer service and/or sales experience preferred;
- Previous cleaning/maintenance experience preferred; and,
- Basic computer literacy.
- Excellent phone, communication, and interpersonal skills;
- Understand and be able to communicate the Judgment Free Zone concept;
- Accuracy with numbers;
- Ability to follow directions;
- Ability to work well independently and with others;
- Positive attitude and willingness to help others;
- Ability to maintain composure in difficult situations; and,
- Ability to recognize and learn from mistakes.
- Primarily indoor environment with normal exposure to light, sound, heat, and cold;
- Must be able to frequently walk, stand, bend, stoop, kneel, crouch, grasp, and reach;
- Must be able frequently move, lift, push, pull, carry at least 60 lbs.;
- Must be able to operate equipment such as vacuums and floor scrubbers;
- Exposure to standard cleaning fluids and chemicals;
- Must be able to recognize, identify, and judge behavior within environment; and,
- Must have the ability to communicate information and ideas so others will understand and must be able to exchange accurate information.
-
IT Service Desk Lead
3 weeks ago
RIVA Solutions Inc. Bethesda, United StatesTitle**:IT Service Desk Lead** · Location: Bethesda, MD and/or Rockville, MD · Terms: Full-time · Clearance: Public Trust · Travel: 0-20% · Education: BA/BS degree and 7+ years of experience · **_RESULTS. INNOVATION. VALUES. ACCOUNTABILITY._** · That's RIVA. Our employee-first ap ...
-
IT Service Desk Specialist
3 weeks ago
Agile Care Enterprises Bethesda, United States**This position requires active SECRET security clearance.** · Agile Care Enterprises is looking for an IT Help Desk Specialist - Level II to support the WRNMMC - IT Department, who will provide assistance to users through multiple channels (telephone, online tickets, in-person, ...
-
Service Desk Technician
3 weeks ago
Total Wine & More Bethesda, United StatesTotal Wine & More is looking for a Service Desk Technician to join our team working onsite in Bethesda, MD. TWM Service Desk Technicians work in a dynamic and often demanding environment that provides IT-related services to our retail and store support staff. They are the "Frontl ...
-
Ca Service Desk
2 weeks ago
TAA Solutions LLC Hyattsville, United States**POSITION ON-SITE** · **LOCATION CAN BE DC, Alexandria VA or Hyattsville MD** · As an Sr. Solutions Engineer - CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility Senior Solutions Engine ...
-
Customer Service Representative/ Front Desk
2 weeks ago
Pawtown Spring, United StatesIf you have a passion for animals and their well-being, you've come to the right place · We are currently looking for dedicated individuals to join our Front Desk Team. At Pawtown, we pride ourselves on providing exceptional pet care, focusing on our core values of pet purposeful ...
-
Service Desk
1 week ago
ActioNet Rosslyn, United StatesActioNet is looking for a Service Desk* First Shift* (6am - 3pm) with an **Active Secret Clearance** for a National Security Program, located in **Rosslyn, Virginia.** ActioNet is an IT service provider and solutions integrator headquartered in Vienna, VA that works with the Fede ...
-
IT Service Desk Team Lead
2 weeks ago
Evolver Inc Bethesda, United States**Overview**: · The IT Service Desk Team Lead will oversee all service desk issues in all tiers (Tier 1, Tier 2, and Tier 3). Additionally, the Team Lead will also provide direct support to Tier 3 issues. The IT Service Desk Team Lead will manage and direct the resolution of all ...
-
IT Service Desk Team Lead
2 weeks ago
Tantus Technologies, Inc Bethesda, United StatesIn anticipation of an award, Tantus Technologies, Inc. - recognized by the Washington Post as a Top Workplace - is seeking an IT Service Desk Team Lead. You will oversee service desk issues of all tiers as well as providing hands-on Tier 3 support, overseeing the resolution of co ...
-
IT Service Desk Team Lead
2 weeks ago
Amdex Corporation Bethesda, United States**JOB NUMBER**: 1531 | **LOCATION**: Bethesda, MD | **CLEARANCE/ACCESS LEVEL**: Public Trust · The Art of Data Science · - The **Service Desk Team Lead** will oversee service desk issues of all tiers and provide hands-on Tier 3 support on-site for our NIH client. Will oversee the ...
-
Service Desk Coordinator
2 weeks ago
US Government National Mortgage Association (Ginnie Mae) Washington, United States**Duties**: · As a **Service Desk Coordinator**, you will: · - Be responsible for coordinating activities and services concerning the complete range of responsibilities and management activities required for ongoing operation of the service desk. · - Train, coach, and mentor Serv ...
-
IT Service Desk Analyst Tier 2
3 weeks ago
RIVA Solutions Inc. Bethesda, United StatesTitle**:IT Service Desk Tier 2 Analyst** · Location: Bethesda, MD and/or Rockville, MD · Terms: Full-time · Clearance: Public Trust · Travel: 0-20% · Education: BA/BS degree and 5 years of experience · **_ RESULTS. INNOVATION. VALUES. ACCOUNTABILITY._** · That's RIVA. Our employe ...
-
IT Service Desk Analyst Tier 1
3 weeks ago
RIVA Solutions Inc. Bethesda, United StatesTitle**:IT Service Desk Tier 1 Analyst** · Location: Bethesda, MD and/or Rockville, MD · Terms: Full-time · Clearance: Public Trust · Travel: 0-20% · Education: BA/BS degree and 3+ years of experience · **_ RESULTS. INNOVATION. VALUES. ACCOUNTABILITY._** · That's RIVA. Our employ ...
-
IT Service Desk Tier 1 Support
3 weeks ago
Elegant Enterprise Wide Solutions, Inc Bethesda, United States**IT Service Desk Tier 1 Support Services** · Tier 1 Support is responsible for logging and initial triage involving providing initial assessments, resolving, and escalating issues within agreed-upon SLAs. · - Perform basic technical trouble shooting to resolve common hardware, s ...
-
Service Desk Manager
2 weeks ago
Super Systems Inc Arlington, United States**Required Skills**: · - Must be a US Citizen · - Must have an active Secret clearance and be able to obtain a TS/SCI clearance · - 8+ years of applicable, hands-on experience · - Experience managing/supervising a Service Desk environment · - Excellent verbal, written, and interp ...
-
Service Desk Program Manager
3 weeks ago
General Dynamics Information Technology Washington, United StatesType of Requisition: · Regular · Clearance Level Must Currently Possess: · Top Secret · Clearance Level Must Be Able to Obtain: · Top Secret/SCI · Suitability: · Public Trust/Other Required: · Job Family: · Program Management · Job Qualifications: · **Skills**:Hiring, People Mana ...
-
Service Desk Technician Ii
2 weeks ago
Gridiron IT Washington, United StatesWindows environment. ServiceNow a plus not a must. Ability to provide phone and deskside support. · Experience: Must have a minimum of 3 years of experience supporting an IT service desk. · **Job Types**: Full-time, Contract · Pay: $ $27.50 per hour · **Benefits**: · - Dental ins ...
-
Service Desk
3 weeks ago
Planet Fitness Hyattsville, United StatesJob Details · Job Location · 106 Landover - Hyattsville, MD · Position Type · Part Time · Salary Range · $ $15.00 Hourly · Job Shift · Any · Job Category · Customer Service · Description · Company & Benefits · As one of the largest independently owned operators of Plan ...
-
Service Desk and Desktop/field Support
1 week ago
Elegant Enterprise Wide Solutions, Inc Bethesda, United States**Qualifications**: · **Personnel shall have at least three (3) years' experience in each of the following**: · A. Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment · B. Troubleshooting PC hardware and software in a Microsoft networked environment ...
-
Service Desk Technician Ii
3 weeks ago
Gridiron IT Washington, United StatesWindows environment. ServiceNow a plus not a must. Ability to provide phone and deskside support. · Experience: Must have a minimum of 3 years of experience supporting an IT service desk. · **Job Types**: Full-time, Contract · Pay: $ $27.00 per hour · **Benefits**: · - Dental ins ...
-
Service Desk and Desktop/field Support
1 day ago
Elegant Enterprise Wide Solutions, Inc Bethesda, United States**Qualifications**: · **Personnel shall have at least three (3) years' experience in each of the following**: · A. Providing Tier 1 and Tier 2 IT support to customers in a Service Desk environment · B. Troubleshooting PC hardware and software in a Microsoft networked environment ...
Service Desk - Silver Spring, United States - Planet Fitness
Description
Job DetailsJob Location
134 Wheaton - Wheaton, MD
Position Type
Part Time
Salary Range
$ $17.50 Hourly
Job Shift
Any
Job Category
Customer Service
Description
Company & Benefits
As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their lives (and have fun doing it) We are an equal opportunity employer who celebrates diversity and equity and are committed to creating an inclusive environment for all employees. Some of our benefits include:
The Service Desk Associate is responsible for service desk administration, membership sales, and overall cleanliness of the facility and equipment. This person will provide excellent customer service to both members and non-members as they will frequently communicate and interact with both members and guests as well as management and staff and must maintain excellent relationships.
Essential Job Functions