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    Room Attendant - Montgomery, United States - windcreek

    windcreek
    windcreek Montgomery, United States

    4 weeks ago

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    Description

    **Room Attendant**

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    Location Montgomery, AL **Job Overview:**

    The Hotel Housekeeping Room Attendant I play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.

    **Purpose:**

    Our genuine engagement and positive energy provides guests, especially women, an escape into an exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    **Value System:**

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

    **Duties and Responsibilities:**

    Projects a positive image

    Greets all guests

    Cleans up to 15 room credits per shift

    Re-stocks guestroom amenities

    Re-stocks supplies in housekeeping carts

    Segregates dirty or damaged linen and terry items

    Recovers lost-and-found items

    Disseminates information to guests regarding the property, hotel, promotions, etc.

    Performs turndown service (2nd shift)

    Performs routine maintenance on vacuum cleaner

    Keeps storage areas and carts clean and orderly

    Works safe by observing safety rules and wears proper equipment

    Other duties & responsibilities as assigned

    **Job Requirements: *(please ensure you meet the listed requirements prior to applying*)**

    High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment

    Must be nineteen (19) years of age or older

    Good verbal communication skills required (skills test will be administered)- **required**

    Six (6) months experience as a room attendant in a hotel/resort- preferred

    Must be able to lift and carry up to fifty (50) lbs

    Ability to work in areas containing dust or on high floor; occasionally kneels, climbs, and crawls to work in difficult positions

    Must successfully pass job interview, including a guest service audition

    Must be able to stand and walk for entire shift

    Must be able to work effectively in a fast paced, high volume environment

    Must be able to operate standard office equipment phones, computers, etc.

    Must be in good physical condition and able to pass a physical fitness test if administered

    Willing and able to work odd or irregular hours including nights, weekends, and holidays

    Willing to travel and participate in training as recommended or required

    Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position

    Must have willingness and ability to work in a smoke/secondary smoke environment

    **NATIVE AMERICAN INDIAN PREFERENCE IN HIRING POLICY SHALL BE ADHERED TO AT ALL TIMES**

    On-line applications are accepted at For internal employees please submit your Internal Job Posting Form to a Human Resources office by 5 pm of the closing date.

    **Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality.**

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