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Store Systems Support Analyst
1 day ago
Northeast Shared Services Schenectady, United States**SUMMARY** · In 2021 Price Chopper/Market 32 merged with Tops Markets and together became subsidiaries of Northeast Grocery, Inc., along with our back office operation, Northeast Shared Services. We operate supermarkets in New York, Connecticut, Massachusetts, Vermont, Pennsylva ...
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Store Systems Support Analyst
2 weeks ago
The Golub Corporation Schenectady, United StatesSalary: · $21.35- $32.03 · SUMMARY · In 2021 Price Chopper/Market 32 merged with Tops Markets and together became subsidiaries of Northeast Grocery, Inc., along with our back-office operation, Northeast Shared Services. We operate supermarkets in New York, Connecticut, Massach ...
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Store Systems Support Analyst
2 weeks ago
The Golub Corporation Schenectady, United StatesSalary: $21.35- $32.03SUMMARYIn 2021 Price Chopper/Market 32 merged with Tops Markets and together became subsidiaries of Northeast Grocery, Inc., along with our back-office operation, Northeast Shared Services. We operate supermarkets in New York, Connecticut, Massachusetts, Ver ...
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Associate, Technical Support Analyst
2 days ago
CDK Global Schenectady, United StatesPosition Responsibilities & Essential functionsReceives inbound client/associate inquiries via phone, web chat, e-mail, and online ticket · Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issues · Assesses issues and est ...
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Wildwood Programs Schenectady, United States**Behavior Assistant** · **Salary range $21.50/hr - $30.76/hr based on relevant experience** · ***Please Submit a Resume and Cover Letter** · **Requirements**: · **Education/Experience/Skills**: · - Associate's degree from a regionally accredited college in psychology, special ed ...
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Business Systems Analyst 1
49 minutes ago
People With Developmental Disabilities, Office for Schenectady, United States**Minimum Qualifications** · NON-COMPETITIVE MINIMUM QUALIFICATIONS: · Business Systems Analyst Trainee 1: A bachelor's or higher degree. · Business Systems Analyst Trainee 2: A bachelor's degree and one year of professional experience as described below OR a JD or Masters degree ...
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Information Security Analyst
4 days ago
NextEra Logic, LLC Schenectady, United StatesCybersecurity - Information Security Analyst** · **Location**:Schenectady NY 12309 · **Clearance**: DOE L Level or DoD Secret · DOE Q Level or DoD Top Secret · **Roles / Responsibilities** · Implementation of the Risk Management Framework · Auditing and review of controls and sys ...
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Principal Analyst
1 week ago
Metro Assoc. Niskayuna, United States**Full-time Hybrid Position with Relocation Assistance Available** · - This position provides the flexibility for up to two days of remote work per week_ · **Principal Analyst - IT Globe Controlling** · **Information Technology - IT Project Management** · **Position Summary**: · ...
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Application Support Analyst
1 week ago
Fusco Personnel Inc. Troy, NY, United StatesApplication/Production Support Analyst · Fusco Personnel has been retained to recruit an Application/Production Support Analyst for an innovative healthcare software company located in the Capital Region. They are seeking an Application/Production Support Analyst to analyze, tro ...
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Salesforce Support Analyst
1 week ago
Artech LLC Albany, United StatesDESCRIPTION · Artech is currently seeking to add to the below position. · Job Title: Salesforce Support Analyst · Job ID: · Location: Remote · Duration: Contract · Job Description :HTML 5, JavaScript, CSS, Bootstrap · Experience around salesforce · Please apply on our company w ...
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Desktop Support Analyst I
1 week ago
Trinity Health Albany, United StatesEmployment Type: · Full time · Shift: · Description: · POSITION PURPOSE · Configures, installs, monitors and maintains ITS users' desktop software and hardware. Provides consultation to ITS users for all aspects of end-user computing and desktop-based LAN systems software. Provid ...
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Sr Desktop Support Analyst
1 week ago
Trinity Health Albany, United StatesEmployment Type: · Full timeShift: · Description: · POSITION PURPOSE · Performs in-depth technical support and lead trouble shooting efforts for specific technology services, hardware, products, or applications. Serves as tier three escalation support for service tickets, for ...
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Desktop Support Analyst I
1 week ago
Trinity Health Albany, United StatesEmployment Type: · Full timeShift: · Description: · POSITION PURPOSE · Configures, installs, monitors and maintains ITS users' desktop software and hardware. Provides consultation to ITS users for all aspects of end-user computing and desktop-based LAN systems software. Provid ...
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R254288 Sales Analyst Assistant-albany, Ny
1 week ago
US Foods, Inc. Clifton Park, United States**Join Our Community of Food People**: · **Ready to build a career with a company that's leading the food service industry?**: · **Schedule: Monday - Friday (Friday work remote)**: · **8:00 AM - 5:00 PM**: · **PAY: $24/HOUR** · **US FOODS BENEFITS FROM DAY 1** · Performs clerical ...
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Quality Control Analyst
48 minutes ago
Regeneron Pharmaceuticals Inc. Rensselaer, United StatesRegeneron is currently looking for a Quality Control (QC) Analyst on our Biological Testing team with a Sunday-Thursday, 8am-4:30pm schedule. Regeneron successfully manufactures and tests products for patient safety. The QC Analyst performs a variety of chemical or biological ana ...
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Quality Control Analyst
1 week ago
Regeneron Pharmaceuticals Inc. Rensselaer, United StatesRegeneron is currently looking for a Quality Control (QC) Analyst on our HPLC team for a Monday - Friday, 8-4:30pm schedule. Regeneron successfully manufactures and tests products for patient safety. The QC Analyst will be part of the lot release for market use of our products. T ...
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Quality Assurance Developer
50 minutes ago
Troy Web Consulting Cohoes, United StatesWe would ideally like someone willing to work hybrid onsite at our Cohoes, NY office, but we are willing to consider EST based US based remote workers who are able to visit our office with some frequency. · **Qualifications** · - Proven experience Testing software · - Proficient ...
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Board Certified Behavior Analyst
2 weeks ago
LOGAN Autism Learning Center of Southwest Michigan Watervliet, United StatesJOB SUMMARY · The Board Certified Behavior Analyst - Level 1 will be a staff member in Child & Adolescent Services. The major focus of this position is to provide training and support to the front-line staff implementing Applied Behavior Analysis (ABA) programs through supervisio ...
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Quality Control Analyst
1 day ago
Regeneron Pharmaceuticals Inc. Rensselaer, United StatesWe are currently looking to fill a Quality Control Analyst position with a 1st shift, Tuesday-Saturday, 8:00am-4:30pm schedule. Regeneron successfully manufactures a range of biopharmaceuticals for patients worldwide, including our approved therapeutic proteins and those involved ...
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Lead Budget Analyst
1 week ago
Watervliet Arsenal Watervliet, United StatesThis job is a civilian position and does not require military service (including commission and enlistment). · Watervliet Arsenal - Resource Management · **Lead Budget Analyst** · THIS IS A DIRECT HIRE SOLICITATION - THIS POSITION IS BEING ADVERTISED THROUGH THE DIRECT-HIRE AUTHO ...
Associate, Technical Support Analyst - Schenectady, United States - CDK Global
Description
Position Responsibilities & Essential functions Receives inbound client/associate inquiries via phone, web chat, e-mail, and online ticket Creates case logs, record information, establish resolution time, follow up on issues, and escalate complex issues Assesses issues and establish a course of action to guide the client/associate to timely resolution of inquiry Troubleshoots problems with malfunctioning software applications and recommends corrective action Directs and guides clients through resolution of technical issues Submits requests for product changes and other custom programming updates Practically applies knowledge of CDK case resolution process, policies, and escalation methodology Attends training courses as required and stay abreast of evolving internal processes and industry developments Provides customer service and remote support services and applies problem solving skills Works in a team environment and assist team members on various issues Provides other ad hoc support and duties as assigned Works in an environment with competing priorities Qualifications & Requirements: Associates/Bachelors strongly preferred Proficient PC skills, specifically in Windows and IOS environments Knowledge and familiarity with mobile devices (Smartphones/iPads)Ability to document, track and monitor a problem/issue to a timely resolution Problem solving ability Strong negotiation skill; strong verbal and written communication skills along with prioritization of duties PREFERRED ATTRIBUTES & Qualifications: 1 year of PC desktop support or technical support experience with client contact Knowledge of Microsoft O/S and PC hardware, Microsoft Printing, Active X controls, and Mobile devices (Smartphones/iPads)
Experience using a ticketing System such as Clarify, Remedy, or Footprints Knowledge of Unix / Linux / SQL PC certifications (A+, MCDST or MCST) Automotive industry experience Bilingual French or Spanish Hourly Compensation Range:
$25.00 to $28.00CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.
The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.
We offer Medical, dental, and vision benefits in addition to:Paid Time Off (PTO) 401K Matching Program Tuition Reimbursement At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.
We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US.CDK may offer employer visa sponsorship to applicants.