Jobs
>
Le Pontet

    Principal DevOps Engineer - Sandy, United States - NICE Systems, Inc.

    NICE Systems, Inc.
    NICE Systems, Inc. Sandy, United States

    3 weeks ago

    Default job background
    Description


    The CXone Expert product is a multi-tenant SaaS platform, designed to handle millions of requests with high performance and reliability.

    Each Expert site can easily host a complex hierarchy of tens of thousands of pages (articles), with layers of fine-grained permissioning, server- and client-side customizations and branding, and other complex business logic.

    Our enterprise customers have a global presence, and delivering their content with low latency across the globe with near-zero downtime is what they expect.

    CXone Expert is an agile engineering organization, and QA is fully automated. We release new versions of our platform every week through our CI/CD pipeline. Our application infrastructure runs on AWS and is almost entirely containerized and orchestrated by Kubernetes.

    We are looking for a Principal DevOps Engineer to round out our Site Reliability / DevOps team. This person will be the go-to person for research and development of architectural changes from the infrastructure up.

    Another important part of this role is helping other engineers on the team design and implement software that scales well and is highly reliable.

    You will get your hands dirty and refactor existing system / application code yourself (this is a hands-on role).

    Responsibilities

    Analyze system reliability and performance to address and prevent issues.

    Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.

    Maintain services once they are live by measuring and monitoring availability, latency and overall system health.

    Scale systems sustainably through mechanisms like automation and evolve systems by making code and configuration changes that improve reliability and velocity.

    Participate in on-call rotation for service disruptions
    Identify and diagnose infrastructure issues in a live production environment
    Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation and refinement.
    Practice sustainable incident response, blameless postmortems, and root cause analysis.
    Defining and developing continuous integration and deployment pipelines
    Building Infrastructure as Code
    Coordinating build and release activities with other stakeholders
    Training and mentoring other DevOps engineers
    Working with teams to develop code quality metrics and meters
    Identifying, researching, and prototyping new technologies to improve DevOps processes
    Troubleshooting & responding to downtime, performance degradation and outside attacks
    Prepare documentation and diagrams for informational and compliance purposes

    Requirements

    BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience.
    8+ years experience designing, analyzing and troubleshooting large-scale distributed systems
    Sustained track record of creating major improvements in large business-critical systems around stability, security, performance, and scalability.
    Experience in one or more of the following: Java, Python, C#, or JavaScript.
    Excellent communication, analytical, and troubleshooting skills
    Ability to work independently, as well as part of a team, on multiple competing projects
    Ability to debug, profile, and optimize code and automate routine tasks.
    Can effectively facilitate cross-team work and are influential far beyond his or her individual group.
    Strong sense of ownership.
    Life-long learner able to quickly grow new frameworks, architectures, and languages

    Desired Skills

    Experience running production systems on AWS
    A deep understanding of REST and network programming
    Experience scaling high-traffic SaaS applications
    Deep knowledge of Kubernetes
    Experience with Application Monitor ng Metrics (AWS X-Ray, Cloudwatch, Datadog, etc)

    Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
  • NICE Systems, Inc.

    Senior Devops Engineer

    3 days ago

    NICE Systems, Inc. Sandy, United States

    Senior DevOps Engineer / Site Reliability Engineer (SRE) About the team · The CXone Expert product is a multi-tenant SaaS platform, designed to handle millions of requests with high performance and reliability. Each Expert site can easily host a complex hierarchy of tens of thou ...

  • NICE

    Sr. DevOps Engineer

    1 week ago

    NICE Sandy, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • NICE

    DevOps Engineer

    3 weeks ago

    NICE Sandy, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • NICE

    Senior DevOps Engineer

    3 weeks ago

    NICE Sandy, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • NICE

    Junior DevOps Engineer

    3 weeks ago

    NICE Sandy, United States

    We are looking for a highly motivated and ambitious Senior DevOps Engineer to join our amazing Analytics team and be part of our DevOps organization at CEA. · You will be taking an active part in developing the core platform infrastructure within our DevOps group. The application ...

  • NICE Systems

    Principal DevOps Engineer

    2 weeks ago

    NICE Systems Sandy, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • Cpctechno

    Devops Engineer

    2 weeks ago

    Cpctechno Kennesaw, United States

    3 TO 5 years of expAWS or GCP CI/CD (Release management)Kubernetes , Docker, DevOps toolsFacilitator & good in collaborations. · Job Description · Implement processes to automate deployment and scaling. · Assist development teams with any infrastructure needs. · Diagnose comple ...

  • Telarus

    Database Engineer

    3 days ago

    Telarus Sandy, United States

    Heaquarters is located in Sandy, Utah however, this position is remote and can be worked from anywhere in the U.S. · Telarus, LLC, a Technology Solutions Brokerage, is seeking a Database Engineer to work within our Technology group. We provide web-based services enabling sales a ...

  • ARBITERSPORTS LLC

    Quality Assurance Engineer

    1 week ago

    ARBITERSPORTS LLC Sandy, UT, US, United States

    This position will play a primary role in planning, implementing, and executing all aspects of Quality Assurance and Testing. The role requires hands-on QA activities, ability to take initiative and develop and evolve our QA processes. The right candidate will be able to analyze ...

  • Mountain America Credit Union

    Site Reliability Engineer

    3 weeks ago

    Mountain America Credit Union Sandy, United States

    Please reference the schedule and minimum qualifications listed below before applying. · If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at option 1 or e ...

  • NICE Systems, Inc.

    Software Engineer

    4 days ago

    NICE Systems, Inc. Sandy, United States

    Location: Sandy, UT (Hybrid) · The Software Engineer develops tests and maintains the CX software platform. Key responsibilities include all tiers of the technology, including (but not limited to) design and development of our products and features, unit testing, code reviews, re ...

  • NICE

    Lead Software Engineer

    3 weeks ago

    NICE Sandy, United States

    At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will l ...

  • TEKsystems c/o Allegis Group

    ServiceNow Developer with Security Clearance

    5 days ago

    TEKsystems c/o Allegis Group San Francisco, United States Permanent

    Top Skills' Details · 1. ServiceNow Development · 2. Experience with ServiceNow Discovery · 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . Job Description: · The Enterprise and Cyber Solutions (E&CS) Operation within Leidos' Defense G ...

  • TEKsystems c/o Allegis Group

    ServiceNow Developer Program with Security Clearance

    5 days ago

    TEKsystems c/o Allegis Group San Francisco, United States Permanent

    Top Skills' Details · years of experience developing in ServiceNow · 2. Experience with ServiceNow Discovery and CMDB · 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . · 4. Ability to get their Sec+ certification within first 2 weeks o ...

  • HexaQuEST Global

    Microsoft IIS Engineer

    2 weeks ago

    HexaQuEST Global Kennesaw, United States

    A skilled Client IIS Engineer with expertise in Windows administration, a foundational understanding of .NET frameworks, and familiarity with DevOps practices. Individuals with previous experience at Client Required. · Key Responsibilities: · Client IIS Engineering: · Design, imp ...

  • Concero

    Azure Architect

    3 weeks ago

    Concero Kennesaw, United States

    We are seeking a Cloud Solutions Architect with passion and experience to join our Infrastructure and Cloud Hosting team. In this role, you will design and architect solutions on Azure that meet the business and technical needs of our clients. You will also collaborate with the d ...

  • Bank of America

    Sr Technology Manager

    11 hours ago

    Bank of America Kennesaw, United States

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...

  • HexaQuEST Global, Inc.

    Microsoft IIS Engineer

    3 weeks ago

    HexaQuEST Global, Inc. Kennesaw, United States

    A skilled Client IIS Engineer with expertise in Windows administration, a foundational understanding of .NET frameworks, and familiarity with DevOps practices. Individuals with previous experience at Client Required. · Key Responsibilities: · Client IIS Engineering: · Design, ...

  • Copeland

    Cloud Solutions Architect

    2 weeks ago

    Copeland Kennesaw, United States

    Job Description · As the leading company in the HVACR industry, Copeland delivers cutting-edge and eco-friendly solutions for heating, ventilation, air conditioning, and refrigeration systems. Copeland has a rich history of innovation and excellence since 1921 and continues to i ...

  • Bank of America

    Software Engineer III

    5 days ago

    Bank of America Kennesaw, United States

    Job Description: · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. ...