Jobs

    Store Operations Manager - Kennedy Space Center, United States - Insomnia Cookies

    Insomnia Cookies
    Insomnia Cookies Kennedy Space Center, United States

    3 weeks ago

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    Description
    Insomnia Cookies is expanding and looking for strong management to join our team in the East Orlando, Florida area.

    We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales successComp & Sweet Position Perks:


    • competitive base salary + monthly bonus compensation package.
    • $50.00 per month cellphone data plan stipend.
    • enrollment in our Cookie Jar deferred compensation program.
    • excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
    • 401K with contribution match.
    • 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
    • Enrollment in our Cookie College learning/training platform.
    free cookies, awesome swag and so much moreJob Duties & Position Focus:

    • Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
    • Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
    • Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
    • Manage and audit inventory to maintain proper controls.
    • Create and execute fun, local marketing drops.
    • Create and drive in-store recognition programs/contests

    What we seek:

    • 3+ years of management/leadership experience in a restaurant or retail establishment
    • Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
    • Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
    • An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
    • A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
    • Familiarity with using commercial convection ovens - a plus


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