- Maximize Customer Utilization
- Increase Customer Satisfaction
- Demonstrate Measurable ROI to the Customer
- Bachelor's degree or equivalent work experience
- 8+ years professional experience with 5+ years in grocery management
- You've worked in a large grocery/supermarket retail environment preferably on digital transformation and/or process improvement initiatives
- Excellent communication, interpersonal and listening skills to connect with all stakeholders to build trusting relationships
- Strategic/big-picture thinking skills with high intellectual curiosity to dig deep into customer problems to align value back to their business objectives
- Start-up mindset and work ethic that embodies company core values with ability, motivation, and energy to manage multiple priorities in a fast-paced, unstructured environment independently and as a team
Must have a reliable vehicle and ability to commute to regional stores- Competitive Salary & Attractive Stock
- Health Insurance
- Catered lunches
- Paid Time Off
- Quarterly Team Retreats
- Education grant
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Grocery Retail Consultant - Kansas City, United States - Focal Systems, Inc.
Description
Type: full time, salaried employment
Location: Remote with regional travel. Local candidates only
Who We Are
Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision.
Focal has been deployed at scale with the top retailers in the world We are growing and looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values and want to build a great and enduring company.
What We Are Looking For
We are looking for a results-driven Grocery Retail Consultant (this is a full-time/perm position at Focal Systems) to play a critical role in our Customer Success Organization and ensure our grocery retail partners achieve a meaningful ROI through the use of our solutions.
You will work with a division or region of stores within one of our enterprise customers and be responsible for the onboarding and ongoing engagement with those stores while representing their voice to our engineering/product team.
What You Will Be Doing
Key results to deliver:
b. Strengthen customer engagement and adoption by traveling to Focal stores within territory
c. Increase advocacy by maximizing Net Promoter Score amongst your stores
d. Facilitate internal collaboration across Focal sub-orgs that will enhance customer outcomes
b. Quantify improvements to current store operations enabled by Focal automation solutions
c. Help customers attain their desired outcomes by monitoring and analyzing store performance to make proactive recommendations that drive results
What You Need to Be Successful
Why Focal Systems
Strong Values and Mission:
We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception
Exceptional Team:
We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time.
We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-artOutstanding Partners:
We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.
What we offer
We care deeply about the health, happiness, and wellbeing of all our employees
We offer: