Program Coordinator Ii - College Station, United States - Texas A&M University

Texas A&M University

Verified Company

College Station, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Title
Program Coordinator II

Agency
Texas A&M University

Department
International Student and Scholar Services

Proposed Minimum Salary
Commensurate

Job Location
College Station, Texas

Job Type
Staff

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences.

Embracing varying opinions and perspectives strengthens our core values which are:
Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

Int er na t ion a l S t u d e nt & Scholar Services (ISSS) supports int er na t ion a l s t u d e nt s, scholars, and their families as they navigate the U.S.

immigration system and life in the U.S.

We educate on policies and regulations and provide programs to enhance the Texas A&M int er na t ion a l community experience.

We welcome our int er na t ion a l s t u d e nt s, scholars, and their dependents to the Aggie community.

We strive to build and nurture a culture where we choose to embrace, encourage, and celebrate different viewpo int s, perspectives, cultures, and backgrounds.

We are proud of our Int er na t ion a l Aggies who are changing the world

What we want

What you need to know

_Cover Letter & Resume:
_A cover letter and resume are strongly recommended.

_Other Requirements and Factors:
_Must be willing to work some evenings, weekends, and holidays. Must be willing to work on
- and off-campus. Required to handle protected health information (PHI) as defined by HIPAA regulations in accordance with Texas A&M System policy. Required to complete HIPAA training as a condition of employment, within a reasonable timeframe after the individual's hire date, and on an as-needed basis thereafter. Travel may be required. Remote work may be required.

Qualifications

Required Education and Experience:

Bachelor's degree or equivalent combination of education and experience.
Four years of related experience in program coordination and outreach.

Required Knowledge, Skills, and Abilities:

Strong ability to multitask and work cooperatively with others.
Strong ability to also work independently.
Excellent and effective verbal and written communication skills.
Consistently effective organizational, interpersonal, and problemsolving skills.
Consistent attention to detail and sound judgment.
Experienced with comprehending and communicating technical information effectively and diplomatically as well as critical thinking.
Skilled at relating well with a student population.
Ability to provide exceptional customer service to many customers at the same time.
Ability to multitask and work cooperatively with others.

Preferred Qualifications:

Bachelor's degree or higher.
Advanced experience with program coordination, event planning, and/or external communication for various audiences, especially international students, scholars, and/or their dependents.
Experience working at an institution of higher education.
Experience working with people of different backgrounds.
Experience working for an organization that processes highvolume records, requests, and tasks.
Experience using computer software programs, such as SEVIS, Banner, PeopleSoft, ISSM, Terra Dotta, Sunapsis, and/or other immigration, student information, or customer relationship management systems.
Active member of

NAFSA:
Association of International Educators and/or other international or academic organizations.

Principal Designated School Official (PDSO), Designated School Official (DSO), Responsible Officer (RO), and/or Alternate Responsible Officer (ARO). Knowledge of TAMU policies and procedures. Familiarity with U.S. immigration policies and procedures.
Knowledge of Compass (BANNER).
Knowledge of Microsoft Office 365, especially Word, Excel, Outlook, and Access.

Essential Duties/Tasks

Customer Service & Communication

Policies & Procedures

Assists with the review, revision, and interpretation of rules, regulations, procedures, and policies relating to program coordination at Texas A&M and for international students and scholars within ISSS.

Regularly researches and references internal and external policies and procedures when planning and implementing programs, completing reporting responsibilities, and advising clientele.

Collaborates with office leadership to create, maintain, communicate changes, and provide training on internal office policies and procedures, particularly with respect to office programs.

Data Management & Reporting
Navigates complex and intricate office program coordination, health and safety, and risk compliance matters with multiple deadlines involved. Performs data collection, compilation, and statistical review for office programs. Assists in establishing short
- and long-term goals and strategic planning for ISSS for office events,