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Bellingham

    Branch Manager III - Bellingham, United States - Banner Bank

    Banner Bank
    Banner Bank Bellingham, United States

    3 weeks ago

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    Description
    As a Branch Manager with Banner Bank you will manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank's objectives. Develop new deposit and loan business. Provide a superior level of client service and promotes the sales and service culture through coaching, guidance and staff motivation. Achieve individual and branch sales goals through new business sales, referrals, and account retention.

    In this role you'll have the opportunity to:

    • Responsible for providing leadership, training, and supervision. Delegate day-to-day operations to the Branch personnel. Perform duties in the absence of other Branch personnel.
    • Responsible for attaining established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
    • Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities.
    • Responsible for conducting observations and coaching sessions with the sales team on a regular basis in order to help develop new business. Conduct Touch Bases, Huddles, and Skill builders with the sales team.
    • Perform outbound business calls on prospects and clients to gain a better understanding of their current and future financial needs.
    • Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services, etc. Sell and setup Merchant Services and handle existing Merchant Services issues.
    • Drive the branch to perform at 100% during Bank and Division Sales Campaigns. Conduct branch promotions to build momentum for core account growth.
    • Responsible for complying with, and ensuring staff follows, policies, procedures, security requirements, and government regulations.

    Education & Certifications

    • Bachelor's Degree: required (an equivalent combination of education and experience may be considered)
    • NMLS registration required

    Experience

    • 4+ years of bank branch leadership and operations experience required
    • 2+ years of experience in a supervisory/management role leading a project, process or team required

    Knowledge, Skills and Abilities

    • Advanced knowledge of retail product philosophy, policy, procedures, documentation and systems. Thorough knowledge of all retail products and services. Considerable knowledge in all facets of the consumer lending process.
    • Proven client service, interpersonal, and relationship building skills. Possess effective verbal and written communication skills; proper phone and email etiquette required.
    • Possess effective selling, cross selling and referral skills. Demonstrated success in sales and business development. Demonstrated ability to develop and manage income and expense budgets; proficiency in MS Word and Excel.
    • Possess strong mathematical, analytical, problem solving, and negotiation skills. Ability to analyze client credit data and other related financial information.
    • Demonstrate ability to train employees in client service, sales, operations, product knowledge, and consumer loans. In-depth knowledge of management and supervisory principles, policies, and legal requirements. Demonstrated leadership, team building, and management skills.
    • Knowledge of state and federal laws and regulations related to banking.

    Travel

    • Up to 20%

    Compensation & Benefits

    • Targeted starting salary range (based on experience): $61,000 - $83,000
    • Incentive potential
    • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life insurance
    • Paid vacation time, sick time and 11 company paid holidays
    • 401k (with up to 4% match)
    • Tuition reimbursement
    • Get more information at: Employee Benefits | Banner Bank
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