- Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
- Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
- Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.
- Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI -6.
- Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, active duty military, retired military, % Disabled American Veteran (DAV) and respective dependents and verified contractors.
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
- Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.
- May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.
- Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.
- Performs "User Maintenance on RAPIDS equipment.
-
ID Card Specialist
3 weeks ago
Magellan Health San Diego, United States Full timeProvides professional military personnel support services to the U.S. Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPID ...
-
Medical Assistant/scribe
3 weeks ago
Synergy Orthopedic Specialists Inc San Diego, United StatesSynergy Orthopedic Specialists Medical Group is looking for a detail-orientated Medical Assistant. · Synergy Orthopedic Specialists Medical Group is one of the largest, most comprehensive medical groups in San Diego County, and is recognized for excellence in patient satisfaction ...
-
Accountant / San Diego / Work From Home
2 weeks ago
TGG Accounting San Diego, United States**Overview**: · **TGG Accounting** has partnered with one of its San Diego-based clients to who is seeking to add an **Accounting Specialist** to its established accounting team. · The **Accounting Specialist** is responsible for data entry and analysis of financial information r ...
-
Beverage Services Support Specialist
1 week ago
USS Midway Museum San Diego, United States Part time**SAN DIEGO, CA** · The USS Midway Museum is an immensely popular event venue. Its unique downtown location, convention center proximity and 360-degree panorama view make it an unparalleled venue for every occasion. More than 700 private and active-duty Navy events are held annua ...
-
Corporate Security
2 weeks ago
Eagles Point Security San Diego, United StatesEagles Point Security prides itself on its commitment to service, reliability, and integrity. We are a fast-growing company that fosters diversity, inclusivity, and growth. We are excited to add new members to our team and provide opportunities for professional development as we ...
-
Front Desk and Retail Specialist
3 weeks ago
San Diego Yacht Club San Diego, United States_**Established in 1886, the prestigious San Diego Yacht Club is a part of the incredible history of San Diego. Home to many world class sailors and Olympians, we are consistently ranked among the top 5 yacht clubs in the Nation and recently recognized as being one of the top 50 y ...
-
Clerical & Admin Specialist I
2 weeks ago
Northstar Memorial Group San Diego, United StatesNorthStar Memorial Group is seeking a Clerical & Admin Specialist at Greenwood in San Diego,CA. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families ...
-
Off Duty Officer
1 week ago
Security Industry Specialists, Inc. San Diego, United StatesAbout this position: · - Department: Special Operations / Logistics · - Location (City/State): San Diego, CA · - Employment Type: Part Time / Full Time · About us: · Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and ...
-
Conference/fiscal Specialist
1 week ago
UC San Diego San Diego, United StatesPayroll Title: · - BLANK AST 3 · - Department: · - SCH. OF GLOBAL POLICY&STRATEGY · - Hiring Pay Scale · - $ $30.66/hour · - Worksite: · - Hybrid Remote · - Appointment Type: · - Career · - Appointment Percent: · - 100% · - Union: · - CX Contract · - Total Openings: · - 1 · - Wor ...
-
Event Coordinator
1 week ago
Smart City Networks San Diego, United StatesJob description · **Company Overview** · Smart City began more than 30 years ago and has evolved into the nation's leading telecommunication provider for convention centers and meeting facilities. We manage the technology services for more than 3,000 events annually, including vi ...
-
Department Specialist
1 week ago
General Atomics and Affiliated Companies San Diego, United StatesGeneral Atomics (GA), and its affiliated companies, is one of the world's leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologi ...
-
Parts Specialist
2 weeks ago
O'Reilly Auto Parts San Diego, United StatesCompensation Pay Range: · $ $22.00 · The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. · **ESSENTIAL JOB FUNCTIONS** · Follow and promote all ...
-
Accounts Payable Specialist
1 week ago
Veterans Village of San Diego San Diego, United States**PURSUE YOUR PASSION**, Not Just Another Job · Veterans Village is looking for employees who want to make a difference in the lives of our veterans. They served us, now its our turn to serve them And we've been doing this for almost 40 years · **Compensation Range**: · $23.00 to ...
-
Collateral Management Specialist
2 weeks ago
Vervent Inc San Diego, United States: · **About Vervent**: · As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary ...
-
Associate Banker
3 weeks ago
BMO US San Diego, United States701 B St. San Diego California,92101 · **This is a part-time 20 hours a week position.** · Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of custo ...
-
Office Support Specialist-home Health/hospice
3 weeks ago
Los Robles Healthcare-San Diego San Diego, United States_Come join the Los Robles team, we are dedicated to bringing together the best people, practices, and ideas to set the standard for healthcare in the home._ · The Office Support Specialist is responsible for daily operations in the office as well routine clerical matters and assu ...
-
IT Support Specialist
1 week ago
ConAm Management Corporation San Diego, United States**WHAT WE ARE LOOKING FOR**: · We are looking for a **IT Support Specialist** to join our team at the corporate office, this position is a hybrid work schedule. · **This position is** **Full-Time | Hourly | Full Benefits eligible.** · **Pay Range: $25 - $28 / Hour** · **Responsib ...
-
Firearms Sales Specialist
1 week ago
Marine Corps Community Services San Diego, United StatesMarine Corps Community Services (MCCS) is looking for the best and brightest to join our Team MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment ...
-
Accounting Specialist San Diego Hybrid ~ 50k
3 days ago
TGG Accounting San Diego, United States**TGG Accounting** has partnered with one of its **San Diego** based clients to who is seeking to add an **Accounting Specialist** to its established accounting team. · The **Accounting Specialist** is responsible for data entry and analysis of financial information related to ** ...
-
Assistant Department Manager
6 days ago
Floor & Decor San Diego, United States**Pay Range** · $ $25.60 · **Purpose** · This position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. · **Minimum Eligibility R ...
ID Card Specialist - San Diego, United States - Magellan Health Services
Description
Provides professional military personnel support services to the Navy's Identification Card Administration (ICA) program at Navy installations designated as Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.Other Job Requirements
Responsibilities
High School diploma or equivalent.1+ years' experience in a Customer Service environment.
HR background in one of the following disciplines: Military Pay, Military Personnel, Travel Claims or Navy Transportation.
Substitutions for HR background can be from similar experience gained in either the private sector or other Federal Agency.
Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances and collections.
Working knowledge of Microsoft Office Products, Word, Excel, Power Point.
Working knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems.
Must be citizen and possess favorably adjudicated Tier 3 (NACLC) security investigation.
General Job Information
Title
ID Card SpecialistGrade
WDN_ICA_PAIIWork Experience - Required
Customer ServiceWork Experience - Preferred
Education - Required
GED, High SchoolEducation - Preferred
License and Certifications - Required
License and Certifications - Preferred
This is a Service Contract Act (SCA) covered position. The pay rate and health and welfare allowance are specified in the applicable wage determination agreement.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
