- Interfacing with Financial advisors, their staff and private bankers to resolve complex servicing issues and escalations
- Reviewing documentation, analyzing and preparing appropriate recommendation for insurance, escrow, taxes or any other issue that may arise during the life of the loan
- Providing High Touch/White Glove single point of contact for advisors and bankers until issue resolution.
- Interfacing with sub-servicer Cenlar to drive the appropriate action and demand the high service level that advisors and *** clients expect
- Servicing system MSP/Black Knight is a plus
- General servicing experience (not loss mitigation/default) ***
- Working knowledge of escrow analysis and escrow accounting
- Familiarity with insurance requirements including force placement and loss draft
- Knowledge of various loan products, IO, ARM, HELOCs
- Ability to articulate Payment and accounting history
- Working knowledge of applicable regulatory guidelines related to mortgage servicing, with focus of default management activities
- Familiarity with mortgage origination documents such as mortgage, promissory note etc.
- Excellent organization skills (think case management)
- Excellent verbal and written communication skills
- Strong Computer skills- must be familiar with how to navigate a Microsoft Windows environment and have a working knowledge of Microsoft Office software
- High level of Accuracy and Detail Oriented/multitasking
- Must have excellent teamwork orientation and the ability to work independently in a fast moving environment
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Mortgage Change Management Specialist
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Mortgage Specialist - Coppell, United States - ApTask
Description
About Client:Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global financial services firm with a rich history and a strong presence in the financial industry.
The Client is committed to corporate responsibility and sustainability. It aims to make a positive impact on society through various initiatives, such as promoting environmental sustainability, supporting diversity and inclusion, and engaging in philanthropic activities.
Rate Range: $35.$40.68/Hr
Job Description:
Primary Responsibilities:
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at