Software Support Specialist - Tallahassee, United States - Liberty IT Solutions

Liberty IT Solutions Tallahassee, United States

3 weeks ago

Description

Career Opportunities

Liberty was founded on the principles of challenge and change.

We are looking for talented individuals that want to challenge the assumptions of what an IT partner is capable of delivering and help our clients achieve the transformational change that is critical for their success.

If you have the knowledge, the experience, and the drive to succeed, Liberty has a place for you. We are committed to help you to realize your potential and achieve success in your career.

Please submit your resume and we'll contact you as soon as relevant positions open up that fit your skills and background.

It is the policy of Liberty IT Solutions, LLC to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.

Software Support Specialist
Job Title

Software Support Specialist

Job ID

Location

Remote or Melbourne, FL 32934

Other Location

Description

Summary: We are hiring to supplement our customer support team on a program we have with the Department of Veteran Affairs aimed to benefit our Veterans. In this role you will provide technical customer support as the interface between customers developing applications and our internal engineering teams. This work is important and helps Veterans because they are the direct recipients of the applications being developed. *Remote work allowed*
Required Education: Bachelors Degree or higher in a business or technical discipline

Required Years of Experience: 3+ years providing software technical support

Responsibilities:

Provide support to customer working to access our API endpoints
Customers are either in development and need support or they are already in development and need support to resolve an issue
Communication internal and external must be clear, crisp, and professional
Communication with customers will be both written and verbal
Work is tracked using a Customer Relationship Management (CRM) tool
Most of our customers are engineers and very technical
Provide direct support for processes and high-level guidance and coordinate with appropriate internal engineering teams for technical resolution as appropriate
Must be able to translate customer issues to the engineering team, then translate solution back to customer

Minimum Qualifications:

Proven track record of 3 years or more in a software technical support role
Excellent written and verbal communication
A basic understanding of APIs and how they work
Experience working in a CRM tool
Experience at working both independently and in a team-oriented, collaborative environment
Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
Comfortable working with a mixed remote / in office team

Preferred Qualifications:

VA and/or Healthcare IT experience
Technical understanding of API calls such as GET, POST, PUT, DELETE
Familiarity working with Postman is a big plus
Familiarity with Jira
Familiarity with Salesforce
ITIL certified

#J-18808-Ljbffr

Bilingual (EN/FR) Associate Support Specialist

5 days ago

Notified Tallahassee, United States

For this opening we will consider candidates from the following locations: Toronto,ON,Canada | , Canada;,AB,Canada;,MB,Canada;,ON,Canada;,QC,Canada;Calgary,AB,Canada;Kingston,ON,Canada;Montreal,QC,Canada;Vancouver,BC,Canada;Winnipeg,MB,Canada;, United States;,AL,United States;,AZ ...
Legal Support Specialist

2 days ago

ZenTech Consulting Tallahassee, United States

We are seeking a diligent and detail-oriented Legal Support Specialist to join our team. This role offers a full-time opportunity to contribute to our dynamic legal teams, providing comprehensive support and playing a key role in our operations. · Position Summary: The Legal Supp ...
contract specialist support

1 week ago

KT Consulting Tallahassee, United States

Job ResponsibilitiesProvide support to the SORDAC Acquisition Operations DivisionExecute the full range of contracting activitiesPrepare various contractual documents for approval by the Government Contracting OfficerParticipate in acquisition activities to include performing mar ...
Clinical Support Specialist

1 week ago

City of Cleveland, FL Tallahassee, United States

Salary : $45, $55,000.00 Annually · Location : Health · Job Type: Full-time · Job Number: 8083-HR · Department: Public Health - Health · Division: J Glen Smith Health Center · Opening Date: 05/22/2024 · Closing Date: 6/19/2024 11:59 PM Eastern · Description · Clinical Support Spe ...
Decision Support Specialist

1 day ago

Linbar Solutions Tallahassee, United States

If you have interest in this position please send resume in word with contact number. · This position is a C2C Contract · Title: Decision Support Specialist (# · Rate: DOE Recruiter will discuss · Position Type: Contract · Job Location: Tallahassee, FL · Duration: 1 year with p ...
contract specialist support

6 days ago

KT Consulting Tallahassee, United States

Job Responsibilities · Provide support to the SORDAC Acquisition Operations Division · Execute the full range of contracting activities · Prepare various contractual documents for approval by the Government Contracting Officer · Participate in acquisition activities to include pe ...
Consumer Marketing Support Specialist

6 days ago

Tampa Bay Partnership Tallahassee, United States

**Consumer Marketing Support Specialist** · CUSTOMER RELATIONS in St Petersburg, FL, United States · St Petersburg, FL, United States · St Petersburg, FL, United States · Part-time · **About the Company** · The Times, which is Florida's largest daily newspaper, has been part ...
Associate Technical Support Specialist

3 days ago

West Technology Group, LLC Tallahassee, United States

For this opening we will consider candidates from the following locations: ,FL,United States | · Thank you for considering a career at TeleVox · For over 30 years, TeleVox, a business segment of the West Technology Group, has been the trusted leader in automating and transformi ...
Strategic and NAGA Customer Support Specialist

2 weeks ago

Quadient Tallahassee, United States

Connect with Quadient · Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and bus ...
PART TIME Client Support Specialist

4 days ago

Zebra Technologies Tallahassee, United States Part time

Remote Work: Yes · Overview: · At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their ch ...
Lead IS Support Specialist

2 weeks ago

Healogics Tallahassee, United States

Job Title · Lead IS Support Specialist · Location · Jacksonville, FL 32256 · Other Location · * Under the direction of the Help Desk Manager, leads the team on daily Help Desk job duties and responsibilities. · * Oversees all processes related to Help Desk operations and mon ...
Central Support Specialist

2 weeks ago

Carbon Health Tallahassee, United States

**Central Support Specialist (Remote - Florida)** · Florida, FL / Operations · Customer Support / Full-Time · **At Carbon Health, we believe in the power of health, of medicine, and of technology. Weve built a diverse and passionate team of employees who are all driven to learn ...
Software Support Specialist

3 weeks ago

The Bainbridge Companies Tallahassee, United States

Job Description · Job Description Description: This position will provide Software support for the Bainbridge Management portfolio by using computer equipment, software, and other technical and training deemed necessary to fulfill company needs. You will provide reliable and fri ...
Technical Support Specialist

2 weeks ago

Gainwell Technologies Tallahassee, United States

Job Description · Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your ...
Technical Product Support Specialist RFQ24-003

3 weeks ago

Abacus Tallahassee, United States

1.PURPOSE: · This request for quote is for technical product support specialist services for the development of new and existing functionalities required to support the Department's Health Management System (HMS), for the Florida Department of Health Office of Information Technol ...
Technical Product Support Specialist

3 weeks ago

22nd Century Technologies, Inc. Tallahassee, United States

Duration: 1 Year · Interview: Either Webcam or In Person · Required Experience: · "Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science, Information · Systems, or other related field. Or equivalent work experience. " · Ability to communi ...
Technical Support Specialist 1

1 week ago

Centurion Health Tallahassee, United States

Job Details · Job Location · FL, Tallahassee - FL Regional Office I - Tallahassee, FL · Position Type · Full-Time · Education Level · Bachelor's Degree · Travel Percentage · None · Job Shift · Day · Job Category · Corporate · Description · Centurion is proud to be th ...
Technical Product Support Specialist

2 weeks ago

Kyra Solutions Tallahassee, United States

**Technical Product Support Specialist** · Responsible for providing post-sales technical product support. · This includes, but is not limited to coordinating the resolution of customer problems, maintaining and installing applications/solutions, performing bug verification, re ...
FL-DEA-Financial and Support Serv-Business Ops Specialist

3 weeks ago

HCL Global Systems Tallahassee, United States

Project Management Specialist will be the lead POC for this project · Business Operations Specialist (2) - provide detailed desk procedures as well as overall business processes to the Contract Manager as the Department transitions from the current accounting and cash management ...
Temporary PC Support Specialist III

2 weeks ago

Medical Systems ANZ Pty Tallahassee, United States

**Temporary PC Support Specialist III - req880** · **OVERVIEW** · **RESPONSIBILITIES** · * This position will support rollout and new software implementations as well as on-going daily support calls for CMSU business applications. · * Will be responsible for supporting all aspect ...