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Patient Ambassador - Loganville, United States - GEORGIA SURGICARE, LLC
Description
Job Description
Job DescriptionIBI Healthcare is looking for a Bilingual Front Desk Receptionist to join our growing team in our Tampa, FL location.
You may check us out via our website:
Candidate must be friendly, a team player and a multitasker
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits and surgeries.
Schedule appointments for new and recurring patients based on provider availability.
Maintain/update patient records and office notes in the EMR system.
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.
Provide patients with support and guidance as needed.
Upsell additional facilities and services, when appropriate.
Maintain updated records of bookings and payments.
Has experience in Insurance verification
Who are you:
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; additional certification in Office Management is a plus
Who we are:
Our mission is to provide high-quality, accessible, and affordable surgical care solutions. IBI Healthcare is a surgical group devoted to providing the highest quality healthcare services. Our vision is to become the most respected and successful surgical group in the United States for our patients, members, and partners. At IBI Healthcare, we are experts in incision-less acid reflux treatment surgery and are one of the leading experts on weight loss surgery in Georgia.
Why IBI Healthcare?
IBI Healthcare improves our patients' lives through personalized care, exceptional service, and leading-edge treatments. You're talented and dedicated to high-level patient care. You'll choose IBI Healthcare because you want to work with people who are compassionate, welcoming, friendly, smart, energetic, and dedicated to providing excellent healthcare.
As we change the face of medical management within Physician Group Practices, we're providing our team members with a friendly, team-oriented culture
Because
· Fastest growing Surgical practice in the Southeastern United States
· Staff works well together. Excellent supportive team environment.
· Work alongside multiple physicians, clinical leaders, and staff. There is never a dull moment here.
· Your work will be noticed and recognized.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.
IBI Healthcare does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team
