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    Billing Specialist - Miami, United States - Segrera Associates

    Segrera Associates
    Segrera Associates Miami, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    We are seeking Billing Specialists to join a dynamic team. The ideal candidate will have experience in an environment with ticket systems and is comfortable interfacing with clients to address billing concerns and resolve potential discrepancies. Strong verbal and written communication are key as well as strong customer service and follow-up skills.

    Responsibilities will include:

    • Maintain client billing profiles in billing system
    • Provide records of billing, payments and billing adjustments
    • Preparing all billing reports and maintain all billing and accounts receivable files
    • Resolve customer account billing issues on ticket system
    • Ensure timely billing and collections
    • Maintain the client-billing accounts receivables
    • Interpret reports regarding billing and payments
    • Understanding billing procedures and payment
    • Address and resolve billing discrepancies
    • Answering customer billing questions and troubleshooting billing issues and inquiries
    • Ensure timely billing and collection
    • Maintain all billing information submitted and entered into billing database
    • Streamline billing and collections processes

    Skills and Qualifications:

    • 2+ years of experience in similar role working with ticket system in a fast-paced environment
    • Experience using Salesforce
    • Strong verbal and written communication skills
    • High attention to details and strong organizational skills
    • Strong follow-up and customer service skills
    • Ability to manage multi-task and meet deadlines
    • Proficient with Microsoft Office Suite

    This is an on-site role that will start as a temporary position with potential for a permanent opportunity with benefits for candidates that excel.

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