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    Supply Chain Training Manager - Allentown, United States - US Foods

    US Foods
    US Foods Allentown, United States

    4 weeks ago

    US Foods background
    Description

    List the core responsibilities of the role. Core responsibility are those that account for at least 10% of time spent. Include other duties as assigned by manager as final duty listed.
    Owns all warehouse training (classroom & floor) for new Selectors & Drivers during the first 90-days of employment.
    Leads a team of Trainers & New Hires through a multi-week onboarding period (first 90 days) as measured by various indicators (productivity, quality, reliability, safety, culture integration, job knowledge, retention).
    Directs and coordinates all aspects of onboarding and training including scheduling/assigning resources, conducting classroom & floor training, performing observations, acting as SME on process & milestones and metric tracking/success measurements.
    Provides actionable performance, behavioral feedback and coaching in both classroom and on the floor environments.
    Facilitates mentoring of new Selectors & Drivers to drive engagement through the onboarding process.
    Analyzes and tracks weekly Trainers & Associates performance (30/60/90-day milestones) to ensure expectations are met.
    Collects data to determine safety, effectiveness, retention, and sustainability of training for the continuous improvement of the program.
    Serves as a point of contact and collaborator for Field Market Trainers.
    Ensures both new and existing Associates are safely following preferred plays while meeting productivity goals.
    Partners with Vice President Operations, Directors, HR, Field Market Trainers, Supervisors and Managers to regularly check progress and performance of new selectors to uncover coaching opportunities and identify steps to improve performance.
    Reports out performance and retention data to Vice President Operations & HR while providing training recommendations and strategies based on trends.
    May consult in the interview, hire, performance review, discipline, and termination process in collaboration with the Vice President of Operation s& HR to ensure all training needs are aligned, relevant, and delivered as expected (as needed).
    Regularly inspects facility for safety hazards and either resolves them or reports them to the safety manager as appropriate. Jointly accountable (with warehouse leadership) for maintaining the physical condition of the warehouse and its equipment.
    Performs other duties as assigned.

    SUPERVISION:
    All New Hires (Selectors & Drivers) during their onboarding (Day 1 Day 90), varies by week estimate 4-5 starts (Selectors) per week if needed
    Selector Trainers (in Workday theyre coded as Night Selectors, these associates are dedicated to the onboarding/training of new hires), locations could have 0-4 dedicated to this role

    RELATIONSHIPS
    Internal: VPO, Directors, HR, Field Market Trainers, Supervisors and Managers
    External: N/A

    WORK ENVIRONMENT
    Inside/Outside of DCs, exposure to heat & cold (freezer & cooler)
    Internal Associate facing
    Travel via air & car (rental)

    MINIMUM QUALIFICATIONS
    Minimum of two years training/facilitation experience is required, preferably in a Supply Chain and/or Warehouse environment.
    Minimum of one year experience overseeing a workforce is required.
    Prior experience and/or leadership/direct supervision in a Supply Chain/Warehouse environment is preferred.
    PIT experience preferred, not required

    Education
    High School diploma or equivalent required, college degree strongly preferred.

    Certifications/Training
    N/A

    Licenses
    N/A

    PREFERRED QUALIFICATIONS
    Strong facilitation, leadership. communication, engagement, and development skills
    Ability to compile and interpret operational metrics
    Broad knowledge of warehouse operations, methods, and procedures
    Strong computer skills with proficiency in PowerPoint, Word & Excel (Access preferred)
    Familiarity with inventory control, OSHA, HAACP and other regulatory requirements is preferred
    Ability to frequently lift from lbs.

    PHYSICAL QUALIFICATIONS
    Must be able to perform the following physical activities for described length of time
    List the required physical activities including length of time performing each activity referencing the key below

    OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

    JOB REQUIRES WORKER TO: FREQUENCY:
    STAND CONTINUOUSLY

    WALK CONTINUOUSLY

    DRIVE CONTINUOUSLY

    SIT OCCASIONALLY

    LIFT
    1-10 lbs (Sedentary) OCCASIONALLY

    11-20 lbs (Light) FREQUENTLY

    21-50 lbs (Medium) FREQUENTLY

    51-100 lbs (Heavy) FREQUENTLY

    Over 100 lbs (Very Heavy) NEVER

    CARRY
    1-10 lbs (Sedentary) OCCASIONALLY

    11-20 lbs (Light) OCCASIONALLY

    21-50 lbs (Medium) OCCASIONALLY

    51-100 lbs (Heavy) OCCASIONALLY

    Over 100 lbs (Very Heavy) NEVER

    PUSH/PULL FREQUENTLY

    CLIMB/BALANCE FREQUENTLY

    STOOP/SQUAT FREQUENTLY

    KNEEL FREQUENTLY

    BEND FREQUENTLY

    REACH ABOVE SHOULDER OCCASIONALLY

    TWIST FREQUENTLY

    GRASP OBJECTS CONTINUOUSLY

    MANIPULATE OBJECTS FREQUENTLY

    MANUAL DEXTERITY FREQUENTLY

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