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    Event Technician, Audio Visual - Indianapolis, United States - Encore

    Encore
    Encore Indianapolis, United States

    1 week ago

    Default job background
    Part time
    Description

    Job Opportunity: Audiovisual Technician at [Company Name]

    Description:

    Position Overview:

    A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director, or Director, Event Technology.

    Key Responsibilities:

    • Equipment Operation: Ensures flawlessly executed events through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
    • Customer Service: Strives to exceed customer expectations and needs, maintains positive client relationships, and monitors events throughout the day.
    • Technical Ability: Understands and troubleshoots equipment and software issues in a timely manner.
    • Systems Knowledge: Follows procedures accurately, increases revenue through up-selling techniques, and finalizes invoices with clients.

    Qualifications:

    • High School Diploma required, Associate's degree preferred.
    • 1 year of customer service or hospitality experience preferred.
    • 1 year of audiovisual experience or equivalent educational background preferred.
    • Valid driver's license required for team members operating Company vehicles.
    • Must be able to lift 50 lbs.

    Competencies:

    • Deliver World Class Service: Hospitality, Ownership.
    • Do The Right Thing: Instills Trust, Safety Conscious.
    • Drive Results: Action Oriented.
    • See The Big Picture: Tech Savvy.
    • Value People: Communicates Effectively.

    Work Environment:

    • Hotel: Work performed in a hotel/convention center with varying conditions. Team members may face irregular hours, irregular shifts, and exposure to heights.
    • Warehouse: Work at event venues and warehouses, with exposure to outdoor temperatures and high-end equipment.

    Physical Requirements:

    Team members must meet physical criteria for job functions, including vision, lifting, and carrying capabilities. Time allocation per day varies for different physical tasks.

    Note: This description is not exhaustive and subject to revision by management.

    Qualifications:

    Skills, Behaviors, Motivations, Education, Experience, Licenses & Certifications

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