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Retail Manager - Williamsburg, United States - Great Wolf Resorts
Description
** Retail Manager**
**Job Category****:** Retail **Requisition Number****:** RETAI015119 Showing 1 location **Job Details**
**Description**
At Great Wolf, the **Retail Manager** is responsible for strategic planning and development of the retail department, managing staff and ensuring the achievement of operational objectives and the maximization of retail profitability.
**Essential Duties & Responsibilities**
Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing
Develops and manages labor, COS, and expense budgets
Manages staff including employee-training programs, scheduling and employee relations
Oversees sales functions including POS system, cash handling, budgets and daily reporting
Oversees administrative back-office functions of inventory coordinator, including training and maintenance of all department inventories, systems and reporting
Responsible for department payroll, tracking employee hours and making time-clock changes
Assists the Retail Director in every day operations of all areas of the Retail Department, including gift shops, arcade, vending, and any other revenue producing venues
Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
Develops, implements, and monitors programs ensuring a safe facility and work environment that complies with all appropriate regulations--Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs
Orders and maintains supply levels
Ensures retail areas achieve the highest standards in areas of cleanliness, presentation and service
Adherence to all standard operating procedures related to the role
**Basic Qualifications & Skills**
High school degree or equivalent
Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel)
Minimum of 1 year experience supervising/managing large retail department
Minimum of 3 years retail experience
Successful completion of criminal background check and drug screen
**Desired Qualifications & Traits**
Four year college degree or equivalent experience in Retail Management
Previous retail experience in a resort/hotel environment
Demonstrated ability to effectively resolve conflict
Committed to comprehensive and in-depth analysis, planning, and implementation of every work effort
Projects a positive public relations image to team members and guests.
Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges
Excellent management skills including conflict resolution, coaching, development and teamwork.
**Physical Requirements**
Sit or stand for extended periods of time
Lift up to 30 lbs.
Able to bend, stretch, and twist
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
