Jobs
>
Eau Claire

    Automotive Customer Service Specialist - Eau Claire, United States - Lippert

    Lippert
    Lippert Eau Claire, United States

    4 weeks ago

    Default job background
    Description

    Overview:

    Come join the LIPPERT team and become part of the industry-leading manufacturer of USA-made CURT custom towing and truck accessories.

    LIPPERT is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing, and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation, and premium products to all our customers.

    Automotive Customer Service Specialist

    Our Customer Service Specialists excel by acting as a liaison, providing product/services information, answering questions, and resolving any emerging situations that our customer accounts might face with accuracy and efficiency. They maintain standards, recognize quality of work and responses from the team are a reflection of a value add for LIPPERT. They understand the dynamics of working with operations teams as well as sales teams to ensure timely communication and high service standards.

    Duties and Responsibilities:

    • Provide proactive and extraordinary service to all external and internal customers.
    • Perform all activities related to Customer Service, ensure all cases received are responded to within 2 hours or less, phones are answered with an average speed of 30 seconds as a team, provide guidance and solutions to complex situations at the customer level.
    • Participate in cross-functional meetings with co-workers to foster a healthy and professional work environment and execute new processes to add to efficiencies.
    • Creatively solve customer concerns, proactively manage customer orders and open requests to resolution.
    • Resolve and take ownership of all internal and external customers.
    • Identify root cause and corrective action.
    • General knowledge of the product line and pricing schedules.
    • Performs all other responsibilities as may be assigned by management.

    Working Conditions:

    • Primarily working indoors, office environment.
    • May sit for several hours at a time.
    • Prolonged exposure to computer screens.
    • Repetitive use of hands to operate computers, printers, and copiers.

    Qualifications

    • High School Diploma/GED
    • 1 year of Customer Service experience

    Physical Demands:
    While performing the duties of this job, the team member is regularly required to talk and hear. This position requires sitting, data entry, and a telephone headset. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Position Type/Expected Hours of Work:

    This is a full-time hourly position and the expected work hours are 40 hours per week, Monday through Friday; weekend and late evening work may be necessary.

    Travel:

    Travel would be minimal and would be primarily local during the business day.

    Preferred Education and Experience:

    • Prior Inside Sales experience
    • Prior experience in the Automotive industry

    Work Authorization/Security Clearance:

    Must be legally authorized to work in the United States.

    Why We are Different:

    At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

    What You will Get:

    1. A unique, inclusive and supportive company culture.
    2. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more
    3. Fair and competitive compensation.
    4. Career development and mentoring and opportunities to grow.
    5. Holiday, personal and vacation days.

    Apply at

    Pay Group : AAP/EEO Statement:

    Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

    Lipperts strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

    Know Your Rights

  • ZephyrTech

    Service specialist

    1 week ago

    ZephyrTech Eau Claire, United States

    Since July 2023, we, the Lehn Hotel and Gastronomy Operating Company mbH, have taken over the Vitalhotel Sonneck as new owners. As a member of the renowned Romantik Hotels cooperation, we are integrating this unique property into our existing portfolio of first-class hotels, such ...

  • World Relief

    Health Services Specialist

    13 hours ago

    World Relief Eau Claire, United States

    ORGANIZATION SUMMARY: · World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world's greatest problems - disasters, extreme poverty, violence, oppres ...

  • Valvoline Instant Oil Change

    Vehicle Service Specialist

    2 days ago

    Valvoline Instant Oil Change Eau Claire, United States Full time

    What You'll Do: · As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you ...

  • LSS

    Part Time Human Services Specialist

    5 days ago

    LSS Eau Claire, United States Part time

    Job Details · Description · 500 Sign on Bonus · Lutheran Social Services is currently seeking a Part-time(16-20 hours per week) Human Service Specialist to join our Community Transition Team in the Eau Claire Area. Due to contractual reasons, only Male applicants are needed at ...

  • Royal Credit Union

    Indirect Loan Servicing Specialist

    4 weeks ago

    Royal Credit Union Eau Claire, United States

    Corporate Center, 200 Riverfront Terrace, Eau Claire, Wisconsin, United States of America · Req #1856 · Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and resp ...

  • Valvoline Instant Oil Change

    Entry Level Vehicle Service Specialist

    2 days ago

    Valvoline Instant Oil Change Eau Claire, United States

    Job Description · What You'll Do: · As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning trai ...

  • Orkin

    Customer Service Specialist-

    1 week ago

    Orkin Eau Claire, United States

    Overview: · $20/Hr · We Need Your Next-Level Service Mindset at the Best in Pests. · As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader w ...

  • Citizens Community Federal N.A

    Customer Service Specialist

    2 weeks ago

    Citizens Community Federal N.A Eau Claire, United States

    Customer Service Specialist · Description At CCFBank we are in the business of Making More Possible by delivering exceptional customer experiences every interaction, every day We strive to be the bank our communities trust to Make More Possible. · Youll find purpose in your wor ...

  • The Mayo Clinic

    Patient Appointment Services Specialist

    3 weeks ago

    The Mayo Clinic Eau Claire, United States

    The Patient Appointment Services Specialist is responsible for independently creating and scheduling appointments within the electronic medical record for a complex, multispecialty medical practice. This is supported by gathering patient-specific dem Patient, Specialist, Service, ...

  • Centers

    PT Customer Service Specialist

    1 week ago

    Centers Eau Claire, United States

    Overview: · CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized ...

  • Mayo Clinic Health System

    Patient Appointment Services Specialist

    2 weeks ago

    Mayo Clinic Health System Eau Claire, United States

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compreh ...

  • Sherwin-Williams

    Retail Customer Service Specialist

    4 weeks ago

    Sherwin-Williams Eau Claire, United States

    · This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Servic ...

  • Select Medical

    patient service specialist

    3 weeks ago

    Select Medical Northfield, NJ , USA, United States

    When patients enter our center in Northfield, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your statio ...

  • Marshfield Clinic Health System (MCHS)

    Appointment Coordinator Float

    2 weeks ago

    Marshfield Clinic Health System (MCHS) Eau Claire, United States Part time

    Description · : JOB SUMMARY · The Appointment Coordinator Float serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health Systems' customer service standards. The Appointment Coor ...

  • World Relief

    Employment Specialist

    2 days ago

    World Relief Eau Claire, United States Regular, Full time

    POSITION SUMMARY: · Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and ...

  • Chippewa Valley Technical College

    IT - Network Specialist Instructor Pool - Adjunct (Part-time)

    2 weeks ago

    Chippewa Valley Technical College Eau Claire, United States Part time

    Overview and Responsibilities · Chippewa Valley Technical College (CVTC) is establishing a pool of qualified candidates to be considered when adjunct and/or substitute instructors are needed to teach courses. Needs may become available prior to or during each semester. · Upon s ...

  • Perrigo

    Quality Compliance Ingredient Specialist

    2 weeks ago

    Perrigo Eau Claire, United States

    Perrigo Company is dedicated to making lives better by bringing Quality, Affordable Self-care products that consumers trust everywhere they are sold. Help us do it. · External applicants please note: To apply to this position please click the APPLY button at the bottom of the app ...

  • Best Buy

    Customer Experience Specialist

    1 day ago

    Best Buy Eau Claire, United States

    **Customer Experience Specialist (Advisor) - Job Details** · **Customer Experience Specialist (Advisor)** · Share Job · **Overview** · Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) · ...

  • Enterprisemed

    PM&R Associate Medical Director in Eau Claire, WI

    2 weeks ago

    Enterprisemed Eau Claire, United States

    We are looking for a full-time PM&R Associate Medical Director who is interested in building a practice and leading the way in the Eau Claire community. · OPPORTUNITY HIGHLIGHTS Strong financial package available including full relocation and a generous income guarantee. · Asso ...

  • Eau Claire County

    Deputy Court Clerk

    2 weeks ago

    Eau Claire County Eau Claire, United States

    POSITION SUMMARY · The Legal Specialist II provides complex administrative court support for all case types within the court system requiring a high level of responsibility to the court including records management and customer service. This position captures an objective record ...