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Eau Claire

    Indirect Loan Servicing Specialist - Eau Claire, United States - Royal Credit Union

    Royal Credit Union
    Royal Credit Union Eau Claire, United States

    Found in: Lensa US 4 C2 - 6 days ago

    Default job background
    Description
    Corporate Center, 200 Riverfront Terrace, Eau Claire, Wisconsin, United States of America

    Req #1856


    Team Members are at the core of who we are; living our core values of making a difference, doing the right thing, making it easy, being caring, being friendly, nice, and respectful, and taking ownership.

    Perhaps Royal is the change you're looking for.

    Royal Credit Union is looking for caring, energetic team members who want to create a positive impact in the lives of our Members.

    Is this you? If so, let us know by submitting an application

    Royal is looking for a

    dynamic ,

    highly engaged

    individual who enjoys building long term relationships built on

    trust , is

    passionate

    about providing

    exceptional service , has a strong sense of

    ownership

    and is able to work

    independently

    in a

    high volume

    environment. As an

    Indirect Loan Servicing Specialist

    you will work closely with our dealership partners, providing

    exceptional ,

    efficient

    and

    accurate

    service and support. This position requires a

    service driven

    mindset,

    attention to detail

    and a high level of

    speed

    and

    accuracy .

    The primary functions of this position include reviewing loan contacts, completing loan disbursals, balancing multiple reports, and being a primary contact and resource for our dealership partners.

    If you enjoy working in a

    fast-paced

    environment where you can use your strong

    communication skills , a

    positive attitude ,

    creative problem-solving skills

    and a

    strong

    sense of service , this position is for you

    Hourly Wage:
    $16.90 -$18.92 (candidates with significant related experience may be higher)

    Description:
    Indirect Loan Servicing Specialists provide exceptional, efficient and accurate service and support to our Members and dealership partners.

    They complete quality review of contracts, loan disbursements for new indirect loans and balance dealer payment reports with a high level of accuracy.

    Additionally, they assist in developing service relationships with indirect dealers and in maintaining a healthy indirect program.

    This includes monitoring dealer funding issues, escalating dealer or Member situations as needed, sharing information, looking for efficiencies and supporting program changes.


    Work Schedule:


    Working approximately 40 hours a week and hours will generally be Monday through Friday, 8:30 am - 5:00 pm with occasional evening and weekend hours as needed.


    Required Education/Experience/Skills:

    • High School Diploma or equivalent
    • Analytical and critical thinking skills sufficient to make decisions regarding daily work that is complex in nature
    • Basic skill to use a personal computer and various software packages
    • Produce accurate and high-quality materials, data entry, and transactions
    • Establish priorities, work independently, and proceed with objectives under minimal supervision
    • Function in a high volume environment and within time constraints to meet deadlines
    • Communicate and live RCU's core purpose and values, these define and drive our organizational culture

    Preferred Education/Experience/Skills:

    • Experience working in a call center environment and/or financial institution
    We will be communicating with youby email and/or text on the status of your application. Please monitor your email inbox and junk folder for status updates and additional instructions.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability.

    Corporate Center, 200 Riverfront Terrace, Eau Claire, Wisconsin, United States of America

    #J-18808-Ljbffr
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