Jobs
>
Seattle

    Shelter Operations Manager - Seattle, United States - Low Income Housing Institute

    Low Income Housing Institute
    Low Income Housing Institute Seattle, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Shelter Operations Manager

    True Hope Village

    1714 E Yesler Way, Seattle, WA 98122

    POSTING DATE: 01/30/2024

    REPORTS TO: Special Projects Program Manager

    HOURS: Full-time, 40 hours per week, includes some on call evenings and weekends

    PAY RANGE: $ hourly

    BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).

    POSITION TYPE: Exempt, management position

    This position supervises activities at the site and maintains a safe environment for all the program participants in the Enhanced Shelter. This position also provides emergency coverage as needed and works closely with all Shelter Organizers, Case Managers and LIHI Management team.

    Responsibilities:

    Staff Support and Supervision

    ∙ Hire, supervise, and train staff, volunteers, interns and interface with vendors, contractors, consultants, and community members.

    ∙ Complete staff evaluations that address performance concerns, set goals with clear performance expectations

    ∙ Troubleshoot client issues, refer issues as appropriate to management, and work in a team approach to determine the best course of action.

    Program Management and Coordination

    ∙ Provide an on-site presence, monitoring the Enhanced Shelter and surrounding areas. Coordinate activities, staffing and maintenance of the community and dining spaces, the yard, and tiny houses. Ensure safety and well-being of the clients. The purpose is to assist with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of conduct.

    ∙ Enforce rules and guest policy.

    ∙ Assist clients/participants in completing move-in and move-out paperwork.

    ∙ Monitor individuals entering and exiting the property. Maintain logs and complete incident reports.

    ∙ Provide outreach and info to neighborhood organizations, clients, and the Community Advisory Committee.

    ∙ Monitor activities and appearance, and perform light-maintenance and janitorial of all common areas, entry, kitchen, community space, bathrooms, grounds and the perimeter of the site.

    ∙ Assist in preparing vacant units including light maintenance, cleaning, and coordinating with vendors in a timely manner.

    ∙ Maintain inventory of basic supplies and assist in ordering supplies.

    ∙ Respond to clients' concerns and questions regarding the program.

    ∙ Respond to emergencies on site, being on-call with cell phone and performing grounds checks. Call 911 in case of emergencies such as fire or injuries. Alert LIHI staff and management of incidents, safety concerns and other related issues.

    ∙ Work with other staff members, community groups, government entities, volunteers and future clients on community notification, tours and community outreach. ∙ Obtain and respond to input and feedback from clients, oversee inspection and upkeep of units and other structures and evaluate habitability and quality of life.

    ∙ Organize training for staff and clients on domestic violence, mental health, hoarding, self-help, and other areas.

    ∙ Perform other responsibilities as assigned.

    Qualifications:

    1. Two years' experience working in the property management or human services field.

    2. Experience providing services to low-income and/or homeless men and women.

    3. Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental health and class issues, and a demonstrated commitment to low-income

    4. One year experience working on leading a program or project with staff and volunteers.

    5. Ability to effectively supervise staff, interns and volunteers, and to work with confidential, sensitive information (physical, electronic, and verbal) and maintain confidentiality.

    6. Ability to work in a fast-paced, fairly independent and autonomous work environment. Must be a self-starter, highly organized, able to prioritize, multi-task, meet deadlines, and follow up.

    7. Must have exceptional problem solving skills, be able to resolve conflicts, and ability to work effectively with difficult people.

    8. Proficient in, Microsoft Office, PowerPoint and Excel spreadsheet programs. Previous experience with record keeping and report preparation.

    9. Proven ability to work with minimal supervision.

    10. Must possess a strong sense of ethics, professional boundaries, and an inviting demeanor. Respect for homeless people, diplomacy/tact, and an optimistic approach are essential. The person in this position must be able to tolerate and welcome differences of opinion and have an appreciation for diversity.

    11. Excellent communication skills.

    12. Must have valid driver's license and working vehicle.

    13. Must pass criminal background check and drug screening test.

    The Low Income Housing Institute is an equal opportunity employer. Qualified members of historically marginalized and underrepresented communities are encouraged to apply. LIHI participates in the e-verify system.

    About us:

    The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include: families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI is a BIPOC organization committed to anti-displacement, equitable development, and racial justice. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive.

  • Action Behavior Centers

    Operations Manager

    2 weeks ago

    Action Behavior Centers Sun City, United States

    **As an Operations Manager at ABC, you will lead the overall operations of an ABC Facility. This includes cultivating a work environment that is intensely supportive of your team, demonstrating an unrelenting commitment to the families of ABC, and exhibiting key oversight and own ...

  • DISH

    Logistics Operations Manager I

    2 weeks ago

    DISH Seattle, United States Full time

    Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...

  • DISH

    Logistics Operations Manager I

    6 days ago

    DISH Seattle, United States Full time

    Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...

  • DISH

    Logistics Operations Manager I

    2 weeks ago

    DISH Seattle, United States Full time

    Company Summary · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and n ...

  • Allen Trench Safety

    Operations Manager

    1 week ago

    Allen Trench Safety Bellevue, United States

    Job Summary: · **Responsibilities**: · - Oversee day-to-day operations and manage staff to meet business objectives · - Develop and implement strategies to enhance operational efficiency · - Monitor and analyze operational performance metrics · - Collaborate with other department ...

  • AgHires Jobs

    Farm Operations Manager

    2 weeks ago

    AgHires Jobs Bellevue, United States

    McElmurry FarmsWelcome to McElmurry Farms We are a 2400-acre row crop operation located in Bellevue, Michigan. We're seeking a self-driven Farm Operations Manager to lead our team. This role is designed for a proactive, experienced individual who values autonomy and seeks a long- ...

  • LHH

    Operations Manager

    3 weeks ago

    LHH Seattle, United States

    LHH has partnered with a rapidly growing company in Seattle in search of a Operations Manager. This position will be responsible for operations logistics as well as customer service. Applicant needs to be self-sufficient, strong customer skills and at least 2 years of experience ...

  • LHH

    Operations Manager

    3 weeks ago

    LHH Seattle, United States

    LHH has partnered with a rapidly growing company in Seattle in search of a Operations Manager. This position will be responsible for operations logistics as well as customer service. Applicant needs to be self-sufficient, strong customer skills and at least 2 years of experience ...

  • SM Diversity

    Operations Manager

    2 weeks ago

    SM Diversity Seattle, United States

    Job Description · Job DescriptionOur partners at Seattle Foundation are excited to discover a motivated and committed Operations Manager to join their Impact Department. This individual will be essential in facilitating team operations, promoting cohesion, and enhancing program e ...

  • SM Diversity

    Operations Manager

    2 weeks ago

    SM Diversity Seattle, United States

    Job Description · Job DescriptionOur partners at Seattle Foundation are thrilled to find a passionate and dedicated Operations Manager who will play a crucial role as the main contact person for the Finance and Operations (F&O) Department. In this position, you will be responsibl ...

  • Africatown Community Land Trust

    Operations Manager

    6 days ago

    Africatown Community Land Trust Seattle, United States

    Job Description · Job DescriptionAfricatown Community Land Trust (ACLT) seeks a dynamic, highly skilled, and highly organized Operations Manager. The successful candidate will bring an entrepreneurial spirit and the ability to thrive in a fast-paced environment. This position rep ...

  • SM Diversity

    Operations Manager

    1 week ago

    SM Diversity Seattle, United States

    Job Description · Job DescriptionOur partners at Seattle Foundation are excited to discover a motivated and committed Operations Manager to join their Impact Department. This individual will be essential in facilitating team operations, promoting cohesion, and enhancing program e ...

  • Pacific Dental Services

    Operations Manager

    3 weeks ago

    Pacific Dental Services Seattle, WA, United States

    Now is the time to join Dentists of Queen Anne. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply todayThe role of the Operations Manager Trainee (O ...

  • Ulta Beauty, Inc.

    Operations Manager

    1 week ago

    Ulta Beauty, Inc. Seattle, United States Full time

    OVERVIEW · Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a ...

  • The Mockingbird Society

    Operations Manager

    2 weeks ago

    The Mockingbird Society Seattle, United States

    Job Description · Job DescriptionSalary: $65,000-$70,000 · Job Title: Operations Manager · Status: Full-Time/Part-Time option · Compensation: $65,000 - $70,000 · Program: Administration · Classification: Exempt/Non-Exempt · Home Office: Seattle/Hybrid · Application Requirements: ...

  • LHH Recruitment Solutions

    Operations Manager

    2 weeks ago

    LHH Recruitment Solutions Seattle, United States

    Job Description · Job DescriptionLHH has partnered with a rapidly growing company in Seattle in search of a Operations Manager. This position will be responsible for operations, a part of logistics as well as customer service. Applicant needs to be self-sufficient, strong custome ...

  • McGee Air Services

    Operations Manager

    1 week ago

    McGee Air Services Seattle, United States

    Job Description · Job DescriptionMcGee Air Services is looking for an experienced Operations Manager to join our Seattle-Tacoma (SeaTac) Operational Leadership Team. · The pay band for this role is $78,258 - $117,387 · The Hiring Target for this role is $86,000 - $95,000 · The O ...

  • GoLab

    Operations Manager at

    1 week ago

    GoLab Seattle, United States

    Job Description · Job DescriptionJOB DESCRIPTION FOR OPERATIONS MANAGER · Position Title: Operations Manager at GoLab · Company Description: · GoLab is the first certified mobile lab to bring same-day COVID-19 testing by registered nurses directly to workplaces, homes, and events ...

  • The Mockingbird Society

    Operations Manager

    1 week ago

    The Mockingbird Society Seattle, United States

    Job Description · Job DescriptionSalary: $65,000-$70,000 · Job Title: Operations Manager · Status: Full-Time · Compensation: $65,000 - $70,000 · Program: Administration · Classification: Exempt · Home Office: Seattle/Hybrid · Application Requirements: To be considered, applicatio ...

  • SM Diversity

    Operations Manager

    1 week ago

    SM Diversity Seattle, United States

    Job Description · Job DescriptionOur partners at Seattle Foundation are thrilled to find a passionate and dedicated Operations Manager who will play a crucial role as the main contact person for the Finance and Operations (F&O) Department. In this position, you will be responsibl ...