Service Advisor - Carson, United States - Velocity Vehicle Group
Description
Who We Are:
Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts.
What's in it for You:
What You'll Do:
As a Service Advisor, you'll be the welcoming face to our customers, efficiently gathering vehicle details, managing paperwork, and providing constant updates throughout the repair process.
Your proactive support ensures customers receive comprehensive solutions to their queries, while your meticulous record-keeping and adherence to safety protocols uphold our standards.
Job Duties:
- Warmly greet customers and gather comprehensive vehicle information.
- Handle paperwork efficiently and provide regular updates during repairs.
- Actively engage with customers to address their queries and concerns.
- Ensure data accuracy and integrity at all times.
- Collaborate seamlessly with team members to meet company objectives.
- Stay uptodate on product developments to enhance customer service.
- Adhere strictly to safety policies and procedures.
Requirements & Qualifications:
- Dedication to delivering exceptional customer service.
- Proficient typing skills and computer operations.
- Strong organizational prowess.
- Excellent communication, problemsolving, and sales acumen.
- Stellar interpersonal skills for professional interactions.
- Efficient order management and followup abilities.
- Superior multitasking and organizational capabilities.
Physical Requirements:
- Must be able to pass post offer background and drug test.
Compensation:
- $23-$25 hourly based on experience and qualifications
- PLUS Bonus Incentive
- Fulltime position.
Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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