- Maintain an accurate inventory of service loaner vehicles, including tracking availability and mileage to determine what and when loaners need to be added and removed from the fleet with sales management.
- Communicate with service advisors to schedule loaner vehicle appointments in alignment with department workflow.
- Conduct vehicle inspections upon pickup and return to assess any damage and monitor fuel levels.
- Ensure all legal documentation compliance for loaner contracts.
- Coordinate repairs or servicing for loaner vehicles as needed, ensuring they are safe and reliable for customer use.
- Communicate with management to identify process improvements.
- Foster customer relations to improve customer loyalty and satisfaction.
- Assist in preparation of loaner reports as assigned.
- Experience in automotive dealership or fleet preferred.
- Excellent written and verbal communication skills.
- Self-motivated and diligent.
- Organized with dedicated attention to detail.
- Full time position
- Competitive salaries
- Location: In office
- Comprehensive Benefits Package: Health, Dental, Vision, 401(k) plus matching, Paid time off, etc.
- Training Opportunities.
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Rental/Loaner Service Coordinator - Clermont, United States - Mullinax Ford
Description
Who are we?Since we opened our first dealership in 1970, we've steadily grown to of one the Nation's nest dealerships, regardless of brand Over the past few years, we've continued to build our loyal customer base, which speaks to how enthusiastic we are about the future Today, we have 11 dealerships and growing, located in Florida. Alabama, and Washington. Our team enjoys training programs, a fantastic culture, and opportunities for advancement. We're interested in helping you reach your career goals because we know that happy employees lead to happier customers
Rental/Service Loaner Coordinator – Full Time
Mullinax Automotive is looking for a personable, hard-working team member who is self-motivated and effectively prioritizes tasks to join our multi-store enterprise. The prime candidate will be able to multi-task accurately in a fast-paced environment while providing top notch customer service.
