- Ensure the provider has completed all of the necessary information needed to process the referral. Including any forms the specialist may require to be sent in with the referral.
- Enter all of the necessary information to complete the referral including a) Insurance, B) Authorization Code (if the referral requires prior authorization from the insurance company),
- Call the Provider/Specialty where the patient is being referred to:
a. Confirm they are able to accept this patient based on referral & insurance
b.Let them know you are sending a referral and obtain the name of the person you spoke with.
c.Ensure the specialist calls the patient with their appointment and instructions
d.Send all of the referral information.
e.Also ask the Specialist to please make sure they send a notification if the appointment is not kept.
f.Also to automatically send all documentation/reports from the visit. - Contact the patient to inform them of the referral including: name, address and telephone number and other specific instructions regarding the appointment. Give instructions regarding rescheduled appointments.
- Document the following in the referral section in eCW: Appointment Date and Time if known; under the Notes Section Tab: Date/Time/Person you spoke with at the Specialist Office, Date/Time Referral was sent; Date/Time when you spoke with the patient to advise them of the referral & appointment time. You must document if the specialist is going to call the patient personally to set up the appointment. If any calls come in from the Specialist office or from the patient you must add additional notes in this section.
- The Referral will be marked Pending - after all of the above has been completed and documented.
The Referral Coordinator will then track the referrals on the schedule defined by Swope Health Policies and procedures. :
All interactions with patient or referring entity need to be documented in the Notes section of the the Referral. - Referral coordinator to acquire documentation from specialist/consultant through the use of HIE( Health information exchange portals) or through faxes.
- The documentation will then be sent to the referring provider to review the documents.
- High school Diploma or equivalent required.
- Graduation from a Medical Assistant program preferred.
- Experience working in a medical office, 1 year preferred.
- Basic Life Support (BLS), certified preferred.
- Excellent communication skills, customer service oriented, telephone etiquette and exhibit the ability to work with people (staff, visitors and clients).
- Medical benefits (including a Health Savings Account option), dental and vision
- 401(k) retirement plan with company match
- Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
- Flexible Spending Account
- Paid Days Off beginning at 12 days annually, effective the first day of employment
- Eight annual company-paid holidays; One annual paid personal day
-
Referral Coordinator
3 weeks ago
The University of Kansas Health System Kansas City, United StatesPosition Title · Referral Coordinator - Pulmonary Ambulatory · Sudler · Position Summary / Career Interest: · The referral coordinator is responsible for ensuring that referrals and the work queue are worked and addressed in accordance with Health System standards, including ...
-
referral coordinator
3 weeks ago
The University of Kansas Hospital Kansas City, KS , USA, United StatesPosition Title · Referral Coordinator - Pulmonary Ambulatory · Sudler · Position Summary / Career Interest: · The referral coordinator is responsible for ensuring that referrals and the work queue are managed and addressed appropriately. This includes reporting any issues with in ...
-
referral coordinator
3 weeks ago
The University of Kansas Hospital Kansas City, KS , USA, United StatesPosition Title · Referral Coordinator · Delp Pavilion · Position Summary / Career Interest: · The referral coordinator is responsible for ensuring that referrals and the work queue are worked and addressed in accordance with Health System standards, including reporting any issues ...
-
Referral Coordinator
3 weeks ago
The University of Kansas Hospital Kansas City, United StatesPosition Title Referral Coordinator Delp Pavilion Position Summary / Career Interest: The referral coordinator is responsible for ensuring that referrals and the work queue are worked and addressed in accordance with Health System standards, including reporting any issues with in ...
-
Referral Coordinator
2 weeks ago
Encompass Medical Group Kansas City, United StatesEncompass Medical Group is a 50-independent physician provider group, the largest in greater Kansas City, and is dedicated to only the highest standards of healthcare excellence as exemplified in all five of our offices located throughout the Kansas City metro area. We are seekin ...
-
Referral Coordinator
2 weeks ago
Encompass Medical Group Kansas City, United StatesEncompass Medical Group is a 50-independent physician provider group, the largest in greater Kansas City, and is dedicated to only the highest standards of healthcare excellence as exemplified in all six of our offices located throughout the Kansas City metro area. We are seeking ...
-
Referral Coordinator
2 weeks ago
Encompass Medical Group Kansas City, United StatesPosition Summary: · This position is responsible for all aspects of pre-certification, pre-authorization, and any and all other specialty referrals for patients, as well as for organizing and prioritizing daily workflow in order to maintain efficient patient flow throughout the o ...
-
Referral Coordinator
2 weeks ago
Encompass Medical Group Kansas City, United StatesEncompass Medical Group is a 50-independent physician provider group, the largest in greater Kansas City, and is dedicated to only the highest standards of healthcare excellence as exemplified in all five of our offices located throughout the Kansas City metro area. We are seekin ...
-
RN Referral Coordinator
4 weeks ago
ProMedica Lenexa, United States Part time**Job Details** · **RN Referral Coordinator - Part Time - Home Care - Days ** · This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** · Job Title RN Referral Coordinator - Part Time - Home Care - Days Category ...
-
Medical Receptionist
5 days ago
RadNet Mission Hills, United StatesWe invite you to come join our team as a Medical Receptionist at our Imaging center in Mission Hills. We have full time positions with the following schedules available: · Monday - Friday 8:30am to 5:00pm · Growth and learning opportunity available for a caring professional that ...
-
Memory Care Director
3 weeks ago
Nikkei Senior Gardens Arleta, United States**People taking care of people, that's who we are and what we do at Cogir Senior Living** · **What to expect...** · **Cogir Senior Living** (formerly Cadence Living) is hiring an experienced, knowledgeable, and compassionate **Memory Care Director** in our vibrant retirement comm ...
-
Rn Adon
3 weeks ago
Regency Integrated Health Services Missouri City, United StatesJob Overview: · We are seeking a compassionate and dedicated Registered Nurse to join our team. As a Registered Nurse, you will be responsible for providing quality nursing care to patients in various healthcare settings, including nursing homes, assisted living facilities, and h ...
-
Hearing Care Practitioner
2 weeks ago
Beltone G4 Missouri City, United StatesSix-Figure Income Potential Paid training Bonus Opportunities · For over 80 years, Beltone has been "Helping the World Hear Better" and has consistently achieved the highest customer care satisfaction ratings. A global leader in hearing healthcare, Beltone is currently seeking dy ...
-
Office Assistant/receptionist
3 weeks ago
Therapeutic Alliance & Testing Center, LLC Missouri City, United StatesOverview: · We are seeking a highly organized and detail-oriented Office Assistant/Receptionist to join our team. The Office Assistant/Receptionist will be responsible for providing administrative support, managing office operations as assigned, scheduling, and assisting with var ...
-
Administrative Assistant I Hightower High School
2 weeks ago
Fort Bend Independent School District Missouri City, United States· **Job Overview** · Provide clerical support and serve as secretary to one or more assigned administrators. Relieve supervisor/s of routine administrative tasks. · ** Position Description** · **Essential Duties and Responsibilities** · - Plan, initiate, assign to other or carry ...
-
Technical Service Trainer
3 weeks ago
Universal Lithium Ion Battery Supply, LLC Missouri City, United States**Benefits**: · - 401(k) · - 401(k) matching · - Bonus based on performance · - Company parties · - Competitive salary · - Dental insurance · - Flexible schedule · - Health insurance · - Opportunity for advancement · - Paid time off · - Parental leave · - Vision insurance · - Wel ...
-
organ transplant nurse coordinator
2 weeks ago
The University of Kansas Health System Kansas City, KS , USA, United StatesPosition Title · Organ Transplant Nurse Coordinator · Bell Hospital · Position Summary / Career Interest: · The Organ Transplant Nurse Coordinator plans, directs, and provides specialized nursing care with the primary emphasis on the treatment of individuals with end stage organ ...
-
School Based QMHP/Therapist
3 weeks ago
Beacon Mental Health Kansas City, United States*This position will be based in the North Kansas City School District · *This position is eligible for retention bonuses at 6 months and one year of service. · *This position eligible for 11 or 12 month work schedule · *Clinical Supervision available · POSITION SUMMARY · In ...
-
Ambulatory Clinic RN
3 weeks ago
The University of Kansas Hospital Kansas City, United StatesPosition Title · Ambulatory Clinic RN - ENT · Medical Pavilion, Shawnee Clinic · Position Summary / Career Interest: · The ambulatory clinic professional registered nurse has the authority, responsibility, and shift accountability for the delivery of nursing care using the nursin ...
-
Ambulatory Clinic RN-Transplant
2 weeks ago
The University of Kansas Health System Kansas City, KS, United StatesPosition Title · Ambulatory Clinic RN-Transplant · Bell Hospital · Position Summary / Career Interest: · Are you passionate about transformative healthcare and making a real difference in people's lives? Join our liver transplant clinic team at The University of Kansas Health Sys ...
Bilingual Referral Coordinator - Kansas City, United States - Swope Health Services
Description
As the Referral Coordinator for Swope Health Services, you will be a part of a team of caregivers that provide care to the people who need it the most. The Referral Coordinator processes and tracks referrals to outside PCMH department The PCMH emphasizes a team-based approach to health care delivery. This is accomplished by delivering proactive, planned and coordinated evidence-based care. The Referral Coordinator will accomplish this by their primary function of processing and tracking of referrals to outside ancillary services.
Primary Functions:
Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community.
Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.
Swope Health Services supports its team members with: