Customer Service Representative - Guthrie Center, IA, United States - Infinity Systems

Infinity Systems
Infinity Systems
Verified Company
Guthrie Center, IA, United States

4 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

About Us:


KALO is the partner for a smart energy transition in residential buildings. We automate and integrate consumption data from submetering to smart metering, providing transparency for sustainable CO2 and cost savings. We support building owners with efficient heating control and provide residents with intuitive apps for intelligent room temperature management. We seamlessly integrate renewable energy systems and e-mobility into buildings and create digital connections for optimal energy management. We connect IoT applications in buildings independently and securely through the smart meter gateway. We are there. Nationwide.
Simple. Innovative. Personal.


If you want to join us in driving the smart energy transition in residential buildings and contribute to reducing CO2 emissions in the building sector, we look forward to receiving your application.


Your Responsibilities:


  • As a customer service representative, you will provide comprehensive telephone support to our customers
  • You will answer all questions regarding data entry in the customer portal and the creation of their heating and operating cost statements
  • You will explain the completed statements to customers and impress them with your expertise
  • Together with the team, you will ensure telephone availability and coverage during service hours (Mon-Thu 8:00 am 5:00 pm and Fri 8:00 am 4:00 pm)
  • You will continuously develop and build expertise in other areas to support the team

Your Qualifications:


  • Completed commercial training and some work experience in the service sector
  • Previous experience in
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