Kundensupport (M/F/d) Hotelbuchungsportal - Amherst Junction, WI, United States - Infinity Systems
Description
We are seeking skilled customer support colleagues (M/F/d) to join the customer service team of a leading hotel booking platform in Amherst Junction, WI.
Previous experience in the hospitality industry is preferred, but not required.Your responsibilities in this customer service position:
- Assisting customers with booking accommodations
- Guiding customers through the website
- Communicating with hotels (e.g. in case of delayed arrival)
- Managing feedback and guest comments
- Identifying suitable hotels for customers
- Ensuring and continuously improving the high quality and service standards of the company
Your qualifications for this customer support role:
- Strong commitment to providing excellent customer service
- Fluent in Dutch, French, or Danish
- Enthusiasm for continuous learning and growth
- Familiarity with basic information technology principles
- Professional yet personable demeanor
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