Telephone operator - East Bend, NC, United States - Infinity Systems
Description
"Our goal is to provide our patients with the best medical care in a pleasant atmosphere. We are a modern, well-equipped small animal specialty clinic with accreditation for small animal internal medicine and surgery. Our clinic is constantly growing and evolving, with a team of approximately 100 employees. In recent years, Tierklinik Kalbach has become one of the leading small animal clinics in the Rhein-Main area, offering top-quality veterinary medicine in various specialties.We are currently seeking a
Telephone Operator (m/f/d) to join our team in East Bend, NC.
Your responsibilities:
- Managing communication channels handling important appointment requests in an appropriate and resultsoriented manner
- Processing referral requests from external veterinarians and forwarding them to the treating veterinarians
- Managing our client database
- Monitoring the waiting list and appointment calendar, with resulting tasks
Your qualifications:
- Excellent German skills and basic knowledge of English
- Ability to handle stress and get to the point quickly
- Strong communication, organizational, and teamwork skills
- A keen interest in veterinary medicine
- Your most important tool is the computer good computer skills are essential.
- A completed medical vocational training (e.g. veterinary assistant, medical assistant, dental assistant...) would be an advantage, but is not mandatory
Why us?
We offer an exciting and varied workday in new facilities, where you can continuously develop yourself. A friendly and respectful working environment is important to us - you can expect a
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