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    Client Experience Specialist - Olathe, United States - TAFS

    TAFS
    TAFS Olathe, United States

    1 week ago

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    Description
    The role | The Client Experience Specialist is responsible for...
    • Serving as initial point of contact for assigned TAFS clients, delivering an ongoing, unparalleled customer experience to TAFS clients through good rapport and communication.
    • Ensuring an ongoing high standard of customer service with clients
    • Delivering consistent communication and diplomacy when interacting with clients
    • Educating clients on proper use of TAFS tools and standard funding procedures
    • Resolving or escalating all client issues or concerns on a timely basis
    The requirements | This will be a perfect fit for you if have...
    • Superior customer relations and communication skills
    • Ability to build rapport and relationships over the phone.
    • Ability to multi-task in a fast-paced, deadline-oriented setting
    • Attention to detail.
    • Computer knowledge
    The details | What are the hours and location?
    • This is a full-time position working Monday-Friday, 8:00am-5:00pm
    • TAFS is based out of our corporate facility in Olathe, KS
    The perks | What's in it for you?
    • A casual, smoke-free work environment with a positive atmosphere
    • Health, dental, life, and disability insurance coverage
    • 401(k) plan with company match
    • 88 hours of paid time off
    • Discounted gym memberships, mobile phone services, tires
    The next step | Does this sound like a match for you?

    A member of our recruiting team will review your resume and reach out to schedule a phone screen if your qualifications match our requirements.

    TAFS is committed to the principles of equal employment opportunity and nondiscrimination.


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