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    Client Service Representative - Magnolia, United States - Randall Rubeis- Farmers Insurance Agency

    Randall Rubeis- Farmers Insurance Agency
    Randall Rubeis- Farmers Insurance Agency Magnolia, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Join Randall Rubeis- Farmers Insurance Agency, a reputable insurance agency located in Magnolia, Texas. We are seeking a dedicated and customer-oriented individual to join our team as a Client Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and building positive relationships.

    At Randall Rubeis- Farmers Insurance Agency, we pride ourselves on delivering personalized insurance solutions to meet the unique needs of our clients. As a Client Service Representative, you will play a vital role in ensuring client satisfaction by addressing inquiries, processing policy changes, and providing assistance with policy renewals.

    If you have a passion for customer service, excellent communication skills, and a desire to work in a collaborative team environment, we invite you to apply to join our dedicated team at Randall Rubeis- Farmers Insurance Agency today


    Benefits

    Hourly Base Salary + Bonus Opportunities

    Paid Time Off (PTO)

    Hands on Training

    Mon-Fri Schedule

    Career Growth Opportunities


    Responsibilities

    Client Engagement: Serve as a primary point of contact for our clients, ensuring prompt and professional assistance.

    Policy Management: Process policy changes, updates, and assist with policy renewals.

    Answer Inquiries: Address client inquiries related to insurance coverage, claims, and billing.

    Problem Resolution: Investigate and resolve client concerns or issues, providing accurate and timely solutions.

    Documentation: Maintain accurate client records and documentation in our systems.


    Requirements

    Customer Service Skills: Strong customer service skills with a friendly and inviting demeanor.

    Communication Abilities: Excellent verbal and written communication skills.

    Attention to Detail: High level of accuracy and attention to detail in managing client information.

    Organizational Skills: Effective time management and organizational skills to handle multiple tasks efficiently.

    Insurance Knowledge: Property & Casualty license Required

    Team Player: Ability to work collaboratively within a team environment.



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