About Catherine Benavidez:
I am a highly driven and passionate being, I strive to push myself every day for success. I bring a multitude of strong skills and professionalism in customer service and management. I have an impeccable work ethic, leadership qualities, teamwork, and I am a diligent learner.
Experience
Adventure Kids Playcare - Marketing and Manager
Cypress, TX
05/2022 - Current
● Directed creative process for traditional and online ads.
● Developed campaigns, led design and tracked results.
● Developed advertising tactics and implemented new solutions for
increased brand awareness.
● Worked closely with clients to design effective promotions to meet
customer needs and exceed sales goals.
● Attended customer meetings, events and conferences as company
representative.
● Managed and motivated employees to be productive and engaged in
work.
● Maintained professional, organized, and safe environment for
employees and patrons.
● Resolved staff member conflicts, actively listening to concerns and
finding appropriate middle ground.
● Onboarded new employees with training and new hire documentation.
● Maximized performance by monitoring daily activities and mentoring
team members.
● Maintained company policies and state minimum standards.Anthropologie - Retail Sales Associate- Part Time
The Woodlands, TX
05/2022 - 08/2022
● Greeted customers and helped with product questions, selections, and
purchases.
● Stocked merchandise, clearly labeling items, and arranging according to
size or color.
● Maintained clean sales floor and straightened and faced merchandise.
● Monitored sales floor and merchandise displays for presentable
condition, taking corrective action such as restocking or reorganizing
products.
● Checked pricing, scanned items, applied discounts, and printed receipts
to ring up customers.
Kyle's Central Hub - Waitress- Part Time
Magnolia, AR
08/2021 - 05/2022
● Remained calm and poised when dealing with difficult customers or
during busy shifts.
● Kept server areas clean and stocked to increase efficiency while
working tables.
● Used cash registers and credit card machines to cash out customers.
● Displayed enthusiasm and promoted excellent service to customers,
successfully increasing referrals, and walk-in business.
● Followed health and safety regulations relevant to hospitality industry to
minimize accidents, incidents and liability to restaurant.
● Trained new waitstaff on proper food handling, customer service and
safety procedures.
SOS Resale Shop - Retail Sales Associate- Part Time
Magnolia, TX
05/2021 - 08/2021
● Greeted customers and helped with product questions, selections, and
purchases.
● Stocked merchandise, clearly labeling items, and arranging according to
size or color.
● Maintained clean sales floor and straightened and faced merchandise.
● Monitored sales floor and merchandise displays for presentable
condition, taking corrective action such as restocking or reorganizing
products.
● Used POS system to process sales, returns, online orders, and gift card activations.
Education
College Station Medical Assistant SchoolZollege
College Station, TX
- CCMA Certified
- American Health Care Academy: Basic Life
Support CPR Certified
- Completed externship at Medella Urgent
Care (Magnolia, Tx)
08/2021
Southern Arkansas University
Magnolia, AR
No Degree: Exercise Science
05/2021
Magnolia West High School
Magnolia, TX
High School Diploma
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