- Maintain the quality specifications for customer agreements and correct translation into the ERP to be used by the operations to make product.
- Manage the customer complaint system and work with plants to deliver a timely, professional, and effective complaint response to prevent issue recurrence.
- Address the quality system questions on customers' questionnaires
- Assist with critical customer audits across the ISO Certified plants
- Administer and maintain the ISO 9001 certifications in the DE, Clay, and Perlite plants.
- Coach and Train EP employees on ISO 9001 and auditing
- Administer the Document control systems for effective use.
- Facilitate the accuracy verifications of Corporate Analytical procedures through periodic gauge RR studies
- Manage the creation, qualification, distribution, and release of internal calibration standards and their certificates of analysis.
- Organize the internal audit program across the network by scheduling audits, facilitating audit execution, and reviewing and assisting in effective CAPA resolutions.
- Understand, document, and maintain QMS processes.
- Facilitate the MOC process
- Act as a technical lab resource to corporate lab supervisor for compliant operations of the corporate lab, equipment, and processes
- Facilitate the writing, validating, and distribution for approvals of all corporate test procedures for equipment used across the business.
- Act as the corporate Food Safety Officer
- Maintain all FDA food registrations for applicable sites.
- Mentor Plants Quality managers in maintaining complaint Food Safety and Haccp programs.
- Execute or facilitate internal auditing of food safety systems as part of our ISO Audits
- Assist in the implementation of new regulatory requirements.
- Additional duties as assigned
- 5-10 years of experience administering ISO:9001 programing.
- Experience as food safety officer or ability to act as food safety officer for HACCP and Food Safety systems.
- Must possess good written and oral communication skills with excellent technical writing skills
- 5-years of experience with direct oversight of a lab, equipment, and procedure management
- Six Sigma Black Belt preferred
- Experience with applying Root Cause analysis, capability analysis, and Gauge RR studies.
- Experience leading direct customer audits
- Ability to communicate effectively with suppliers and customers to resolve technical issues.
- Certified ISO Auditor or ability to achieve this within the first year
- Organized and detail oriented
- Process focused and can do attitude
- Ability to travel up to 15%
- Proficient in using MS word, and Excel and Access to store, process, analyze and report data.
- Strong computer skills in excel, data base, and statistical programs
- Must be able to handle and prioritize multiple tasks at once
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Quality Systems Manager - Reno, United States - U.S. Silica
Description
U.S. Silica Holdings Inc. is a global performance materials company and is a member of the Russell 2000. The company is a leading producer of commercial silica used in the oil and gas industry and in a wide range of industrial applications. Over its 123-year history, U.S. Silica has developed core competencies in mining, processing, logistics and materials science that enable it to produce and cost-effectively deliver more than 600 diversified products to customers across our end markets.
U.S. Silica's wholly-owned subsidiaries include EP Minerals and SandBox LogisticsTM. EP Minerals is an industry leader in the production of products derived from diatomaceous earth, perlite, engineered clays and non-activated clays. SandBox LogisticsTM is a state-of-the-art leader in proppant storage, handling and well-site delivery, and is dedicated to making proppant logistics cleaner, safer and more efficient. The company has 27 operating mines and processing facilities and two additional exploration stage properties across the United States and is headquartered in Katy, Texas.
Manage and Maintain the Quality systems for the DE, Clay, and Perlite business unit to help meet the performance objectives and goals of the business.
Essential Job Functions: