Jobs
>
Customer Service Representative
>
Nashville

    Customer Service Representative - Nashville, United States - SMI USA

    SMI USA
    SMI USA Nashville, United States

    3 weeks ago

    Default job background
    Description

    ** Customer Service Representative**

    **Job Category****:** Customer Service **Requisition Number****:** CUSTO001952 Showing 1 location **Job Details**

    **Description**

    **CUSTOMER SERVICE REPRESENTATIVE**

    **Systems & Methods, Inc. (SMI)**

    SMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. In our 49th year as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 650 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.

    **Position Overview**

    The Customer Service Representative is responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations; categorize all calls received in one of the categories provided; record any abusive and/or extraordinary calls, and be responsible for other duties as assigned.

    **Requirements/Skills**

    Must maintain a general understanding of policies and procedures

    Possess strong oral and written communications skills

    Knowledgeable in modern office practices, procedures and equipment

    Exhibit excellent Interpersonal skills using tact, patience and courtesy

    High School Diploma or equivalent required

    Must be proficient in data entry skills including keyboard, mouse and 10 key pad

    Must be able to type a minimum of 35 WPM.

    Basic knowledge of Microsoft Office

    **SMI offers employees great insurance, a 401(K) plan, HSA/Flexible Spending Account, paid holidays/paid time off, and profit-sharing.**

    **To learn more about the SMI Culture, please visit our website:**

    **We are an Equal Opportunity Employer. We are a Drug-Free Workplace.**

    **Qualifications**

    **Skills**

    **Behaviors**

    **Preferred**

    **Dedicated****:** Devoted to a task or purpose with loyalty or integrity

    **Team Player****:** Works well as a member of a group

    **Enthusiastic****:** Shows intense and eager enjoyment and interest

    **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

    **:**

    **Motivations**

    **Preferred**

    **Self-Starter****:** Inspired to perform without outside help

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

  • Arjay Company

    Customer Service Representative

    3 weeks ago

    Arjay Company Brentwood, United States

    **About us** · Since 1980 Arjay has been committed to delivering quality products at competitive prices with an unwavering dedication to first class service. We provide innovative products, systems and people designed to respond to the most demanding customer requirements. · Our ...

  • Labcorp

    Service Representative

    1 week ago

    Labcorp Nashville, United States Full time

    Work Schedule: Monday - Friday, 12:00PM-8:30PM · NASHVILLE TN · If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today · LabCorp seeking a Service Representative/Cou ...

  • VCA Animal Hospitals, Inc.

    Client Service Representative

    3 weeks ago

    VCA Animal Hospitals, Inc. Nashville, United States

    VCA Murphy Road Animal Hospital is seeking a new team member Client Service Representative. We are looking for you Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good c Client Service, Representative, ...

  • Nashville General Hospital

    Patient Service Representative

    1 week ago

    Nashville General Hospital Nashville, United States

    · Nashville General Hospital is hiring for a Patient Service Representative for Patient Access Services as a full time job in Nashville, Tennessee. · Available Shift : Day Shift · The Patient Service Representative is the first line of quality service to our patients and our gue ...

  • Bluegreen Vacations - Bluegreen Corporation

    Guest Services Representative

    1 week ago

    Bluegreen Vacations - Bluegreen Corporation Nashville, United States

    The Customer Service Representative at Opry Mills Mall will serve two primary functions at the guest service desk in Simon malls at 433 Opry Mills Drive, Nashville, TN First, they will serve as the primary greeter for the GSD, engaging with cu Representative, Guest Service, Custo ...

  • Nothing Bundt Cakes

    Guest Service Representative

    3 weeks ago

    Nothing Bundt Cakes Nashville, United States

    Nothing Bundt Cakes Nashville is currently hiring part-time and full time Guest Service Representatives. We're looking for smiling, friendly and super positive employees to bring joy to guests with cake Perks include: Perfect hours for a balanced wo Guest Service, Representative, ...

  • VCA Animal Hospitals

    Client Service Representative

    3 weeks ago

    VCA Animal Hospitals Nashville, United States

    VCA Murphy Road Animal Hospital is seeking a new team member · Client Service Representative · We are looking for you · Our ideal candidate will genuinely enjoy working with animals and their owners and want to be part of a fun, interactive team. Good communication skills and the ...

  • Department of Veterans Affairs

    Veterans Service Representative

    3 weeks ago

    Department of Veterans Affairs Nashville, United States

    Summary · The position will serve as Veterans Service Representative (Authorizer), the incumbent is responsible for assisting the Veterans Service Center (VSC) or Benefits Eligibility Support Team (BEST) Division Manager in the implementation of Compensation and Pension benefits ...

  • Bonedry

    Customer Service Representative

    3 weeks ago

    Bonedry Nashville, United States

    **Customer Service Representative** · Nashville, Tennessee / Nashville Administration / Full-Time **Customer Service Representative** · Bone Dry Roofing and Home Solutions are searching for a professional Call Center Representative to work closely with other team members to pro ...

  • Bartech

    Customer Service Representative

    3 weeks ago

    Bartech Nashville, United States

    Location: · Location: · Customer Service Representative in Nashville, TN at The Bartech Group **Location:** · **Experience:** · Not Specified **Job Description** · **Job #:** · **Job Description** · If you are an experienced Customer Service Representative looking for a po ...

  • Nothing Bundt Cakes

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes Nashville, United States

    Benefits: · * Employee discounts · * Flexible schedule · * Opportunity for advancement · Nothing Bundt Cakes Nashville is currently hiring part-time and full-time Guest Service Representatives · At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, sett ...

  • Pratt Industries

    Customer Service Representative

    3 weeks ago

    Pratt Industries Nashville, United States

    **Customer Service Representative - Nashville, TN** · CAROUSEL_PARAGRAPH · LaVergne, Tennessee · Customer Service · Pratt - Converting Div Nashvil ** Share Job** · ** Job Description** · **SUMMARY** · Take and process customer orders and address all customer inquiries and ...

  • Workwear Outfitters

    Customer Service Representative

    1 week ago

    Workwear Outfitters Nashville, United States

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, te ...

  • Discovery Land Company

    Member Services Representative

    3 weeks ago

    Discovery Land Company Nashville, United States

    This role will be located at one of Discovery Land Company's locations: Troubadour Golf & Field Club, set outside of Nashville, TN. · Troubadour Golf & Field Club is seeking a Member Services Representative to join the Member Services Department. · They are the initial point-of ...

  • CVS Pharmacy

    Customer Service Representative

    3 weeks ago

    CVS Pharmacy Nashville, United States

    This position is for non-licensed individuals who will be responsible for leading both inbound and outbound call efforts building connections utilizing exceptional customer service skills. This role is a full time FTE position with CVS Health/ Aetna Customer Service Representativ ...

  • Waste Connections

    Customer Service Representative

    3 weeks ago

    Waste Connections Nashville, United States

    Why Choose Us? · We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a differ ...

  • Ace Handyman Services

    Customer Service Representative

    2 weeks ago

    Ace Handyman Services Nashville, United States

    Ace Handyman Services - JobID: [Customer Service Representative] As a Customer Service Representative at Ace Handyman Services, you'll: Be responsible for inbound and outbound customer sales/education; Provide customers with information and expert advice on the services, pricing, ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Nashville, United States

    Family Dollar - 713 S DAVIES ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash ...

  • Tennessee Orthopaedic Alliance

    Patient Service Representative

    3 weeks ago

    Tennessee Orthopaedic Alliance Nashville, United States

    Patient Service Representative - Float Multiple Locations · Clinic Operations Job Type Full-time Description The Patient Service Representative is the friendly and helpful face of TOA generally, the first person who interacts with our patients and their families. The Patient Ser ...

  • Goodlettsville Animal Hospital

    Client Service Representative

    5 days ago

    Goodlettsville Animal Hospital Goodlettsville, United States

    **About Goodlettsville Animal Hospital** · Since 1972, Goodlettsville Animal Hospital has been serving Goodlettsville and the surrounding communities. We are a full service, small animal hospital dedicated to providing veterinary care throughout the lives of our patients. · **Pos ...