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Front Desk Agent
1 week ago
TOURISTS North Adams, United StatesTOURISTS is seeking full and part-time Front Desk Agents to join our thriving team · Compensation is based on experience. **Great benefits are included and detailed below.** · **About Us** · **TOURISTS is a 46-room boutique lifestyle hotel in North Adams, MA, situated on a 70-acr ...
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Front Desk Agent
2 weeks ago
Crescent Hotels & Resorts Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available Big Plus: Hilton e Agent, Front Desk, Guest Servi ...
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Front Desk Agent
2 weeks ago
Crescent Hotels & Resorts Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available What will I be doi Agent, Front Desk, Guest Servi ...
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front desk agent
3 weeks ago
Aimbridge Hospitality Englewood, CO, United StatesFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations ho ...
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Front Desk Agent
3 weeks ago
Aimbridge Hospitality Englewood, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying r ...
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Front Desk Agent
5 days ago
MCR Hotels Englewood, United StatesThe Front Desk Agent at the Hilton Garden Inn Denver South is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. · ESSENTIAL FUNCTIONS: · Providing attentive, courteous, and efficient service to ...
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Front Desk Agent
1 week ago
MCR Hotels Englewood, United States· Front Desk Agent · Hilton Garden Inn Denver, 9290 Meridian Boulevard, Englewood, Colorado, United States of America · Req #6458 · Wednesday, May 8, 2024 · The Front Desk Agent at the · Hilton Garden Inn Denver South · is responsible for providing overall positive guest experie ...
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Front Desk Agent
6 days ago
MCR Hotels Englewood, United States· Front Desk Agent · Hilton Garden Inn Denver, 9290 Meridian Boulevard, Englewood, Colorado, United States of America · Req #6790 · Thursday, May 23, 2024 · The Front Desk Agent at the Hilton Garden Inn Denver South is responsible for providing overall positive guest experience ...
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Hotel Front Desk Agent
2 weeks ago
Hotel Downstreet North Adams, United StatesWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and ame ...
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Front Desk Agent
3 weeks ago
Crescent Services Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available · What will I be doing? · As a Guest Services A ...
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Front Desk Agent
3 weeks ago
Crescent Hotels & Resorts Englewood, United States· A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available Big Plus: Hilton experience particularly in On ...
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Front Desk Agent
2 weeks ago
Crescent Services Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available · Big Plus: Hilton experience particularly in On ...
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Front Desk Agent
3 weeks ago
Crescent Hotels & Resorts Englewood, United States· A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be respo ...
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Front Desk Agent
1 week ago
Crescent Services Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available · Big Plus: Hilton experience particularly in OnQ ...
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Front Desk Agent
1 week ago
Crescent Services Englewood, United StatesA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available · Big Plus: Hilton experience particularly in On ...
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Front Desk Agent
2 weeks ago
Aimbridge Hospitality Greenwood Village, United StatesAimbridge Hospitality - TownePlace Suites Tech Center [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for informati ...
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Front Desk Agent
1 week ago
Aimbridge Hospitality Greenwood Village, United StatesAimbridge Hospitality - Sheraton Denver Tech Center [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information ...
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Front Desk Agent
3 weeks ago
Kwb Hotel Partners, Llc Littleton, United States**Position:** Front Desk Agent **Location:** RI 3090 W County Line Rd Littleton, CO **Job Id:** 817 **# of Openings:** 1 : Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfacti ...
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Front Desk Agent
2 weeks ago
CSM Corporation Greenwood Village, United States** Front Desk Agent** · **Job Category****:** Front Office **Requisition Number****:** FRONT004747 Showing 1 location **Job Details** · **Description** · The Front Desk Agent at the Courtyard by Marriott is responsible for anticipating guest needs, providing solutions to ensur ...
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Front Desk Agent
3 days ago
Hilton Denver Inverness Englewood, United States Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. RTD Passes Available Big Plus: Hilton experience particularly in OnQ. ...
Front Desk Agent - Englewood, United States - Crescent Hotels & Resorts
Description
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Specifically, you would be responsible for performing the following tasks to the highest standards:Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accom Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and i Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.
Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.