- Are you customer focused? You will need to make every client interaction stand out for its friendliness, professionalism, and helpfulness. You will need to display empathy and leave a positive impression with the client.
- Are you analytical? You will review and verify data for accuracy to enhance processes and help in serving the clients better.
- Are you organized? You will need to stay focused on different tasks and use your time effectively and efficiently in order to be proactive and meet deadlines.
- Are you an excellent communicator? You will correspond and talk with insureds, carrier representatives, and agents to obtain information or provide important notifications. Good verbal and written communication skills are essential to providing clear and concise information. To comprehend the client's needs, you will also need to be a good listener.
- Are you a team player? You will need to be easy to work with and be willing to help others. The agency's success depends on our ability to work together seamlessly.
- Basic understanding of clerical procedures and systems such as data entry, recordkeeping, and filing.
- Proficient computer skills. Proficiency in Microsoft Office Word, Excel, and Outlook a plus.
- Experience with clerical work or providing customer service is preferred.
- Typing skills.
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Future Consideration
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Future Consideration
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionIN A NUTSHELL · The most crucial element for building strong customer relationships is providing exceptional service. At Watkins, customer service is more than just being courteous to our customers. It is a vital element of business operations bec ...
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Future Consideration
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Watkins Insurance Group Austin, United StatesABOUT THE ROLE · As a Private Client Account Manager specializing in high-net-worth clients, your primary responsibility is managing a portfolio of Private Client personal lines accounts, ensuring client satisfaction and revenue growth. This role requires a balance of exceptiona ...
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Watkins Insurance Group Austin, United StatesABOUT THE ROLEAs a Private Client Account Manager specializing in high-net-worth clients, your primary responsibility is managing a portfolio of Private Client personal lines accounts, ensuring client satisfaction and revenue growth. This role requires a balance of exceptional cu ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionABOUT THE ROLEAs a Claims Advocate, you will be a vital member of our team, responsible for assisting clients throughout the claims process. You will be the bridge between our staff, clients, and insurance companies, ensuring that claims are handl ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionIN A NUTSHELLA positive experience is a top priority at Watkins. As the first person people interact with when calling or visiting our office, the Receptionist makes our first impression. The Receptionist's duties include greeting visitors, redire ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionThe official title for this position is Personal Insurance Service Advisor. PurposeThe primary objective of this role is to contribute to the overall achievement of the Personal Lines Department's profitability goals. Our Personal Lines team is co ...
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Watkins Insurance Group Austin, United StatesAbout the Role: The title for this position is Senior Benefits Account Manager. In this role, you will work with a small number of select clients, with a mix of fully-insured and self-funded employers. · Your responsibilities will range from marketing, mid-year reviews, open enr ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionAbout the Role: · The title for this position is Senior Benefits Account Manager. In this role, you will work with a small number of select clients, with a mix of fully-insured and self-funded employers. · Your responsibilities will range from mar ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionIN A NUTSHELLOur Administrative Support Specialist is the ultimate team player. Our ideal candidate will thrive in an environment that requires efficient multitasking. You are versatile, energetic, and take the initiative. Duties are to provide al ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionABOUT THE ROLEAs a Private Client Account Advisor specializing in high-net-worth clients, your primary responsibility is managing a portfolio of Private Client personal lines accounts, ensuring client satisfaction and revenue growth. This role req ...
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Watkins Insurance Group Austin, United StatesABOUT THE ROLE · As a Claims Advocate, you will be a vital member of our team, responsible for assisting clients throughout the claims process. You will be the bridge between our staff, clients, and insurance companies, ensuring that claims are handled efficiently and effectively ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionABOUT THE ROLEAs a Private Client Account Manager specializing in high-net-worth clients, your primary responsibility is managing a portfolio of Private Client personal lines accounts, ensuring client satisfaction and revenue growth. This role req ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionThe official title for this position is Commercial Account Advisor.We are seeking a Commercial Insurance professional skilled at providing guidance on insurance coverage while developing relationships. As a Commercial Account Advisor, you will be ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionAbout the Role: · The title for this position is Senior Benefits Account Advisor. In this role, you will work with a small number of select clients, with a mix of fully-insured and self-funded employers. · Your responsibilities will range from mar ...
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Watkins Insurance Group Austin, United StatesJob Description · Job DescriptionThe official title for this position is Commercial Service Advisor.We are seeking an experienced Property and Casualty professional with an eye for verifying the accuracy of policies and endorsements on commercial accounts. As a Commercial Service ...
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Future Consideration - Austin, United States - Watkins Insurance Group
Description
IN A NUTSHELL
The most crucial element for building strong customer relationships is providing exceptional service. At Watkins, customer service is more than just being courteous to our customers. It is a vital element of business operations because it impacts how our customers view our agency. For this reason, the Service Advisor role maintains a balanced and consistent workflow by completing various duties and tasks that assist in the servicing of a book of business. Service Advisors process applications for, changes to, reinstatement of, and cancellation of insurance policies and maintain files and records for each client or policy holder. In addition, Service Advisors may speak with clients to assist with basic and general insurance questions. Service Advisors work in Benefits, Commercial Lines or Personal Lines departments and work closely with a team. Service Advisors are not required to have an insurance license to successfully fulfill the role requirements. This position is a good opportunity for anyone looking to start an exciting and rewarding career in insurance.
IS THIS YOU?
WHAT YOU NEED
WHAT YOU'LL GET
The culture at Watkins Insurance Group is about building relationships with each other, our clients, and our community. We adhere to our core values to sustain a culture of service. As a Watkins Insurance Group employee, you will receive a strong total reward packages which includes competitive pay. All full-time employees are eligible to receive benefits on the first of the month following employment. We are proud to provide a benefits and work environment package that will help our employees enjoy their work and life. Click to learn about the benefits package.
