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Corpus Christi

    Service Director - Corpus Christi, United States - Hiring Winners

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    Job Description

    Job Description

    Service Director – Automotive Dealership

    If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you.

    We're searching for an automotive service director who is motivated to excel and serious about a true career in this highly competitive industry.

    As service director, our customers, and your team, will look to you for guidance, leadership and expertise.
    Responsibilities
    Conduct meetings with managers to identify potential service issues
    Ensure that the service department meets all customer satisfaction (CSI) goals
    Monitor automotive repair/maintenance to prevent operational delays
    Work with manager to set departmental objectives
    Recruit, interview and train service staff
    Maintain daily sales and production records as prescribed by upper management
    Review and evaluate service sales performance
    Staff technical teams relative to production requirements
    Remain current on new products and changes to existing products
    Maintain department finances within parameters established by upper management
    Assure proper repair-order flow/maximize productivity
    Monitor/control all warranty activity to ensure compliance with policies and procedures
    Adhere to dealership policy on client vehicle care and operation
    Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
    Enforce OSHA requirements, procedures and regulations
    Conduct performance evaluations
    Participate in operational planning
    Please apply for consideration

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