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Corpus Christi

    Assistant Director of Support Services - Corpus Christi, United States - City of Corpus Christi, TX

    City of Corpus Christi, TX
    City of Corpus Christi, TX Corpus Christi, United States

    3 weeks ago

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    Description
    Summary

    We welcome and appreciate your interest in employment with the City of Corpus Christi.

    We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.

    Pay

    This position is a salary position at pay grade 312.

    Attendance


    Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.

    Who May Apply?

    All persons legally authorized to work in the United States

    Overview


    The Assistant Director of Support Services will develop strategies to meet all department goals set forth in the business plan concerning Collections and Administration.

    Responsibilities


    • Monitor collection of garbage, recycling, and brush/bulky
    • Establish production levels and benchmarks for refuse weekly service, recycling bi-weekly and brush/bulky items quarterly service
    • Evaluates collection efficiency and authorizes restructuring of collection resources within zones and areas of service to align with service requirements in existing and newly annexed areas
    • Evaluates industry trends to ensure the fleet has the most adequate type of vehicles for collection operations
    • Prepare Capital Outlay program to systematically replace vehicles that make up the fleet for collection operations
    • Monitor cart replacement program and authorize purchases to keep inventory necessary to meet customer demands and departmental needs
    • Authorize personnel changes and assignments in support of production level increase
    • Perform Workload Analysis to determine staffing level needs
    • Manages the Recycling Contract to ensure the City's expectations are met and the city receives the highest possible Net Revenue Share
    • Monitors the Commodities Market to forecast potential revenue and adjust strategies if needed
    • Develop, implement, and monitor safety initiatives based on field data collected from Samsara monitoring and other data
    • Oversee the process for acquisition of field data and conversion into information for decision making
    • Oversee Customer Service and ensure that all issues are resolved and properly documented
    • Leads initiative to develop, implement, and monitor recycling and sustainability campaigns
    • Oversee and approve Litter Critter Program, special events and collection
    • Oversee and approve responses posted on behalf of the department on social media SWS web page, SWS application-CC Recyclables app
    • Oversee and approve official correspondence with City's PIO and media
    • Develop and implement strategy for departmental initiatives
    • Provide final recommendations to Director for departmental budget
    • Develop tools and processes to monitor budget expenditures for all divisions
    • Develop forecasting tools to assist Director on decision-making regarding the impact of proposed actions by division Supt's
    • Review and approve large departmental purchases to ensure the overall budget remains balanced
    • Develop strategies to quantify the level of effort for each targeted level of service by the various department divisions
    • Develop funding strategies for acquisition of goods and services
    • Develop Strategies for Capital Outlay Program
    • Provides recommendations to Director on program and project funding
    • Lead efforts to develop, review and approve Solid Waste Services contracts for commercial customers
    • Act as liaison for SWS purchasing department
    • Develop Rate Analysis and provide recommendations to Director on increases needed to cover cost of services
    • Directly oversee the day-to-day functioning of all Administrative Support Personnel
    • Act as liaison for SWS with Human Resources Department and the City Attorney
    • May be asked to perform other duties as assigned
    Qualifications


    • Requires a Bachelor's Degree (BA/BS)
    • Minimum of six (6) years of experience
    • MSW Class A license highly preferred but not required
    • A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

    Other Information:
    Benefits

    The City offers an excellent benefit package that includes:


    • Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.
    • Medical/dental/vision/life coverage for employees and their eligible dependents.
    • Vacation - 88+ hours per year
    • Personal leave - 40 hours per year
    • Sick leave - 96 hours per year
    • Voluntary 457b deferred compensation plan
    • Ten (10) Holidays
    • Flexible Spending Account
    • City Employee Health & Wellness Clinic & City Employee Fitness Center
    • Learning & Development Academy
    • Tuition Reimbursement Programs
    • Employee Recognition Programs
    Basis of Rating

    Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

    Closing Statement


    • Selected applicants must be able to pass a background investigation and a pre-employment drug test.
    • Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.
    • In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.
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