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    Customer Service Specialist - Sacramento, United States - Solstice Marketing Corporation

    Solstice Marketing Corporation
    Solstice Marketing Corporation Sacramento, United States

    3 weeks ago

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    Description
    Job Description

    Job Description


    Here at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients.

    We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales process through to delivery.

    The Customer Service Specialist will put you at the frontline with our client's consumers; being a people-person is a MUST
    Our Customer Service Specialist position starts entry-level, and we pride ourselves on promoting from within. Investing in our team and filling these positions internally is one of our core beliefs. Giving back to our team members who have proven successful is how we grow our business and help our Customer Service Representatives take their careers to the next level

    Daily Functions of our Customer Service Specialist:
    Present our client's products and services to each customer account directly according to their needs and wants
    Utilize negotiation skills throughout the sales process with both existing and potential customers
    Customize product recommendations to each customer to increase satisfaction and brand loyalty
    Build and maintain relationships with customers until product/service is delivered
    Work with other Customer Service Specialists to ensure ultimate success with current knowledge, market trends, and compliance requirements
    What we are looking for in a Customer Service Specialist:
    Customer service background and strong communication skills
    1-2 years of experience in a customer service,

    business development, sales, or leadership role is preferred
    A strong work ethic and drive for ultimate success
    Outstanding communication skills, both written and verbal
    The desire for growth and hunger for knowledge throughout the entry-level
    Results-driven mentality

    What you can expect from us:
    Competitive pay with a healthy bonus structure
    Extensive training and development from our top tier customer acquisition and sales industry experts
    Long term growth opportunities and internal upward mobility
    A Positive atmosphere and a collaborative, diverse culture

    #LI-Onsite

    #J-18808-Ljbffr
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