- Compile lists of prospective customers for use as sales leads, based on information from ad inquiries, trade shows, direct mail responses, card deck leads, aged leads, bingos, dealer resellers, business directories, web sites and other sources.
- Make outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads, and sell products and services.
- Emphasize salable features, quote prices/credit terms and prepare sales orders for orders obtained
- Estimate date of delivery to customer based on knowledge of own firm's production and delivery schedules
- Coordinate customer training.
- Enter new customer data and other sales data for current customers into database.
- Work with outside sales representatives to keep account activities and literature up to date.
- Assist Territory Managers with displays and other items as needed.
- Travel to and attend trade shows.
- Other duties may be assigned.
- Bachelor's degree (B. A.) from four-year college or university, or one to two years related experience and/or training, or equivalent combination of education and experience.
- Knowledge of word processing, spreadsheet and internet software.
- Valid driver's license.
- The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel, and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to sit, reach with hands and arms, climb or balance and stoop, kneel, crouch or crawl.
- The noise level in the work environment is usually moderate.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; responds well to questions.
- Ethics - Treats people with respect; keeps commitments; works with integrity and ethically; upholds organizational values.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently.
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Description
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Physical Requirements/Work environment
The physical requirements/work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Competencies
To be successful in this role, an individual should demonstrate the following competencies:
In addition to an attractive wage, this position offers a competitive benefits package including Group Health and Life Insurance, Vision and Dental Insurance, a Flexible Benefits Plan, a 401(k) Retirement Plan with a company match, a Profit Sharing Retirement Plan, and other benefits.
