- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service.
- Base Pay plus bonus
- Commissions available if advancing to sales (must become licensed)
- Paid time off (vacation and personal/sick days)
- Retirement plan
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
- Property and Casualty license must be able to obtain.
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Front Office
3 weeks ago
State Farm Agency Ruther Glen Ruther Glen, United StatesJob Description · Job DescriptionState Farm Agency, located in Ruther Glen, VA, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. Ideal candidate will be someone who wants to a ...
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Bilingual Front Office
2 weeks ago
State Farm Agency Ruther Glen Ruther Glen, United StatesJob Description · Job DescriptionState Farm Agency, located in Ruther Glen, VA, has an immediate opening for a Bilingual (Spanish/English) Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. Ideal candidate wi ...
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Medical Front Office
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Colon & Rectal Specialists Richmond, United States**Medical Front Office** · Colon & Rectal Specialists has been caring for patients in the Richmond area for over 100 years. We are a six-surgeon specialty practice with three office locations and two ambulatory surgery centers. We are dedicated to providing the best care possible ...
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Dental Front Office Assistant
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Advanced Dental Care Richmond, United States**SEARCHING FOR AWESOMENESS** · We are looking for someone with amazing personality and the right skillset to join our team Are you the one? Our beautiful and modern dental office is located in the West End - this is your chance to move up or even over from a new industry and get ...
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Dental Front Office Coordinator
1 week ago
Gentle Touch Family and Cosmetic Dentistry Fredericksburg, United States**PAY BASED ON EXPEREINCE** · **Duties**: · - Greet and assist patients and visitors in a professional and friendly manner · - Answer phone calls, schedule appointments, and manage patient inquiries · - Verify patient information and insurance details · - Present treatment Plans ...
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Ms Front Office Secretary- 11 Month
3 weeks ago
Spotsylvania County Public Schools Fredericksburg, United States**Job Summary**:To assist the principal or a designee in order that the principal may devote maximum attention to administering an effective instructional program. · **Essential Job Functions**: · - Establishes and coordinates the efficient operation of the office · - Receives an ...
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Front Office Coordinator
4 days ago
WellsColeman Richmond, United States Part timeLocal private practice healthcare facility seeking Part-Time Front Office Coordinator who has a passion for helping others and is able to self-start and work independently · Requirements · Excellent Customer Service skills · Positive attitude · Ability to work efficiently and c ...
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Front Office Coordinator
2 weeks ago
LifeStance Health Glen Allen, United StatesAt LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. · Thank you for taking the time to explore a career wit ...
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Front Office Coordinator
2 weeks ago
LifeStance Health Glen Allen, United StatesJob Description · At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. · Thank you for taking the time to ex ...
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Front Office Coordinator
2 weeks ago
WellsColeman Richmond, United StatesJob Description · Job DescriptionLocal private practice healthcare facility seeking Part-Time Front Office Coordinator who has a passion for helping others and is able to self-start and work independently · Requirements · Excellent Customer Service skills · Positive attitude · Ab ...
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Front Office Supervisor
2 weeks ago
Albertsons Richmond, United StatesJob Description · Albertsons Safeway is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,230 stores, 27 distribution facilities, and 19 manufacturing plants with over 250,000 employees across 34 states and the District ...
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Dental Front Office Coordinator
2 weeks ago
The Smile Center - Ashland Ashland, United StatesJob Description · Job DescriptionA front office coordinator is the face of a dental practice That is why we are looking to add a friendly, professional front office coordinator to our team. · We thrive on working as a team and delivering high-quality patient care for our patients ...
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Dental Office Front Desk
3 weeks ago
Ultimate Dental Group Richmond, United StatesJob Description · Job DescriptionWe are seeking a highly-skilled and self-motivated front office worker to join our growing team. · Dental Office Front Office Duties and Responsibilities · Greet patients and set a positive office atmosphere · Answer the phone, take messages, and ...
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Medical Front Office Associate
1 week ago
Childrens Clinic of Fredericksburg Fredericksburg, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Competitive salary · Dental insurance · Health insurance · Paid time off · Vision insurance · Exciting opportunity to join The Children's Clinic of Fredericksburg. · We offer competitive salary, to include evenings and w ...
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Dental Front Office Receptionist
2 weeks ago
Gentle touch Dentistry Fredericksburg, United StatesJob Description · Job DescriptionWe are seeking a Front Desk Receptionist to join our team. The ideal candidate will provide exceptional administrative support and customer service at the front desk of our Dental facility. · Duties: · - Greet and assist patients and visitors in a ...
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Medical Front Office Associate
2 days ago
Childrens Clinic of Fredericksburg Fredericksburg, United States Full timeBenefits:401(k) matching · Competitive salary · Dental insurance · Health insurance · Paid time off · Vision insurance · Exciting opportunity to join The Children's Clinic of Fredericksburg. · We offer competitive salary, to include evenings and weekends pay differential, an exce ...
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Office Rental Team Assistant"
3 weeks ago
Stellar Enterprises Scotchtown, United StatesWe are looking for you · As a team assistant (m/f/d), you will work with our front and back office and act as a liaison between office property owners and our back office. · KASTEN-MANN, an established family-owned company in the real estate industry, is looking for a team member ...
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Assistant Customer Service Manager
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Food Lion Glen Allen, United States_**Count on me - We know what to do, we make it easy, we do our part and we care**_ · **Job Title**:Assistant Customer Service Manager · **Job Code**: 403 · **Department**:Front End · **Reports To**:Customer Service Manager · **Primary Purpose**: · Manage customer service on the ...
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Front Desk Supervisor Full-time
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Omni Hotels & Resorts Richmond, United States Full time**Location**: · **Richmond Hotel** · Ideally located in the heart of everything that makes Richmond a unique and special destination, the Omni Richmond Hotel is known for refined Southern hospitality in an elegant and relaxing setting. Nestled within the historic and vibrant Shoc ...
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Front Desk Patient Care Coordinator
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Greater Washington Oral and Maxillofacial Surgery Fredericksburg, United States**Greater Washington Oral and Maxillofacial Surgery at our Fredericksburg office, VA-based, full-service Oral and Implant Surgery Center.** · Oral and Maxillofacial Surgery practice is looking for a qualified, energetic, patient-centric and detail-oriented Front Desk Coordinator ...
Front Office - Ruther Glen, United States - Staff My Agency
Description
State Farm Agency, located in Ruther Glen, VA, has an immediate opening for a Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude. Ideal candidate will be someone who wants to advance in the agency.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
