- Meets and greets all visitors to and Residents of the property, providing customer support and information about the community, both in-person and via telephone. Represents Holland Residential and the community in a professional and friendly manner at all times.
- Provides miscellaneous services and information to Residents, at their request, as well as signs for and distributes deliveries.
- Acts as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident issues.
- Maintains accurate knowledge of all information regarding the community, including pricing, availability, unit floor plans, and amenities as well as the condition of all vacant units, models and common areas.
- Maintains a working knowledge of all marketing efforts and assists Management staff with developing promotions and advertisements.
- Regularly inspects the community grounds, common areas, models, vacant units, and office areas. Offers recommendations to the managers regarding compliance and/or needed improvements.
- Adhere to the company's safety programs, policies and procedures.
- Participate in company training classes, as required.
- Handle all resident issues in a timely manner, providing proper documentation and informing Property Manager as needed.
- Assists in developing and participates in various leasing programs to ensure their success.
- Be well versed with current market studies. Stay apprised of new communities, specials and promotions in the area.
- Develop and implement resident retention programs and activities.
- Assists Property Manager in the execution and delivery of lease renewal notices. Prepare renewal paperwork as guided by Property Manager instruction.
- Understands and applies principles of Fair Housing.
- Responsible for understanding Landlord-Tenant laws.
- Follows guidelines of community operating budget
- Becomes active in the local business community and develops a rapport with the residential community. Assists in creating the community newsletter.
- Organizes, attends and monitors various community recreational and social activities.
- Maintains a positive relationship with all Administrative and Maintenance staff to ensure excellent inside customer service, teamwork and accountability.
- Participate in company training classes, as required.
- Maintains a positive relationship with all Administrative and Maintenance staff to ensure excellent inside customer service, teamwork and accountability.
- Maintains confidentiality of sensitive documents and information regarding both Resident's personal information, and confidential information regarding Holland Partner Group.
- Represents the community and Holland Residential in a professional manner at all times. Conforms to company apparel standards and sets a positive example for all associates
- Perform all other duties as directed by the Property Manager, and assist the overall team effort in any way possible
- Excellent communications and organizational abilities.
- Intermediate to advanced computer literacy to include knowledge of all MS Office programs and the internet
- Basic office organizational skills: filing, supplies inventory and ordering, mailing/shipping, office equipment upkeep/contract maintenance
- Ability to deal well with people and develop a positive rapport
- Strong diplomacy skills
- Good verbal and written communication skills
- Independent decision making ability
- Ability to accurately perform basic to intermediate mathematical functions
- Initiative and resourcefulness
- Strong customer service orientation
- Position requires individuals to wear appropriate maintenance uniform.
- Ability to deal well with people and Strong customer service orientation.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Fluency in English both verbally and non-verbally.
-
Concierge-Denver Region
3 weeks ago
Holland Residental Denver, United StatesSalary Range: Salary range: $19.00-$21.00 per hour, plus bonus potential. Application Deadline: May 5, 2024 The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the commu Concierge, Property Manager, ...
-
Concierge-Denver Region
3 weeks ago
Holland Residential Denver, United StatesSalary Range: $19.00-$21.00 per hour, plus bonus potential. · Application Deadline: May 19, 2024 · The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community. · Meets and greets all visitors ...
-
Concierge-Denver Region
1 week ago
Holland Partner Group Denver, United StatesOverview: · Salary Range: $19.00-$21.00 per hour, plus bonus potential. · Application Deadline: June 3, 2024 · The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community. · Responsibilitie ...
-
Administrative Manager for Real Estate Team
23 hours ago
HomeSmiths Team at KW DTC Denver, United States Full timeWe are seeking someone who cares about the quality of their work. The perfect team member will be able to work independently and collaboratively in a fast-paced and unpredictable environment. This job is responsible for day to day support of Sales Agents and the Team Leader/Sales ...
-
Sales Development Representative
1 week ago
Mercer Advisors Denver, United States Full timeMercer Advisors is a different kind of wealth management firm. We exist so that our clients don't have to worry about money. Our firm was founded in 1985, on the belief that families at all wealth levels would benefit from a fully unified approach to managing their money – "A fam ...
-
Wealth Advisor, Retirement Plans
3 weeks ago
Mercer Advisors Denver, United States Full timeMercer Advisors is a different kind of wealth management firm. We exist so that our clients don't have to worry about money. Our firm was founded in 1985, on the belief that families at all wealth levels would benefit from a fully unified approach to managing their money – "A fam ...
-
Care Services Manager
1 week ago
Family Tree Private Care Denver, United StatesFamily Tree Private Care is a leading and trusted provider of concierge-level advisory services to older adults, those living with disabilities and their families. Family Tree Private Care is an ideal fit if you are looking for a fulfilling opportunity, passionate teammates, and ...
-
Operation Specialist
2 weeks ago
Family Tree Private Care Denver, United StatesFamily Tree Private Care is a leading and trusted provider of concierge-level advisory services to older adults, those living with disabilities, and their families. Family Tree Private Care is an ideal fit if you are looking for a fulfilling opportunity, passionate teammates, and ...
-
Operation Specialist
1 week ago
Family Tree Private Care Denver, United StatesFamily Tree Private Care is a leading and trusted provider of concierge-level advisory services to older adults, those living with disabilities, and their families. Family Tree Private Care is an ideal fit if you are looking for a fulfilling opportunity, passionate teammates, and ...
-
Design Phase Engineer II
1 week ago
Mortenson Denver, United StatesCompany Overview: Mortenson's success is not a matter of luck; it's a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service. Our foundation and culture are based upon our company values of trust, safety, teamwork, respo ...
-
Resident Services Specialist
3 weeks ago
BH Management Services, LLC Denver, United StatesJob Details Level Entry · Job Location TAVA Waters Denver, CO · Position Type Full Time 30-40 hours per week · Education Level High School Salary Range $ $22.00 Hourly · Travel Percentage None · Job Shift Day - including weekends · Resident Service Specialist · At BH Management S ...
-
Project Engineer II
1 week ago
M. A. Mortenson Denver, United StatesCompany Overview: · Mortenson's success is not a matter of luck; it's a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service. · Our foundation and culture are based upon our company values of trust, safety, teamwork, ...
-
Regional Sales Director
5 days ago
Exclusive Resorts Denver, United StatesMust be well-connected and have a strong rolodex of high net-worth contacts, with 8-10 years of sales experience · Must be personable and experience working with a high net worth clientele · Must be a proven closer and results-driven who is available to work nights and weekends n ...
-
Director of Sales
5 days ago
Limelight Hotels Denver, United StatesCompany Description · Owned and operated by Aspen Hospitality, Limelight Hotels are your home base in the places you want to explore most. The contemporary properties are set in the heart of authentic outdoor and urban communities, and each hotel is deeply connected to its surro ...
-
InsideHigherEd Commerce, United States Faculty Jobs ,Job TitleInstructor - BAAS Public Administration-City PlanningAgencyTexas A&M University - CommerceDepartmentCollege of Innovation and DesignProposed Minimum SalaryCommensurateJob LocationCommerce, TexasJob TypeFacultyJob DescriptionINSTRUCTIONS TO APPLICANT: · During the applica ...
-
Regional Operations Manager, Caribbean
3 weeks ago
Exclusive Resorts Denver, United StatesJob Description · Job Description · POSITION DESCRIPTION · The Regional Operations Manager is responsible for the overall operation of multiple destinations within the Exclusive Resorts portfolio. The Regional Operations Manager plays an integral role in creating an exceptional ...
-
Regional Operations Manager, Caribbean
3 weeks ago
Exclusive Resorts LLC Denver, United StatesJob Description · Job DescriptionPOSITION DESCRIPTION · The Regional Operations Manager is responsible for the overall operation of multiple destinations within the Exclusive Resorts portfolio. The Regional Operations Manager plays an integral role in creating an exceptional serv ...
-
Staff Full Stack Engineer, Pricing
2 weeks ago
Homebound Denver, United States10+ years of professional software development experience · 3+ years of experience as a tech lead or tech lead manager · Fluency in full stack web development · A drive to understand how things work and a love of sharing that knowledge with others · Strong sense of ownership and ...
-
MorningStar Senior Living Wheat Ridge, United StatesBusiness Office Manage · Fulltime-Salary · Pay Range: $65, $75,000.00 · Exempt · Schedule will be discussed at time of interview at the community. · Make a difference by providing great care and love for our treasured residents · At MorningStar Senior Living, we talk a lot about ...
-
Account Specialist
1 week ago
Sonova Aurora, United StatesWho we are · In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations ...
Concierge-Denver Region - Holland Residential
Description
OverviewSalary Range:
$19.00-$21.00 per hour, plus bonus potential.
Application Deadline:
May 19, 2024
The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community.
Education:
High school diploma or equivalent is required. A college degree or related coursework is preferred.
Experience:
One to two years of customer service or hospitality experience required. Minimum of one year sales experience is preferred.
Knowledge, Skills and Abilities Required:
Attendance:
Position requires ability to work any of the seven days of the week, 52 weeks of the year.
Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job.
Position requires the incumbent to serve on-call, as scheduled or necessary.Physical requirements:
Ability to lift or move up to 40 pounds.
Equipment:
Position requires use of basic office equipment including computer, telephone, facsimile, and photocopier.
Position may require individuals to furnish their own vehicle or to use a vehicle provided by the property to transport customers, tools and/or supplies around the property.
Persons must be able to drive the vehicle without jeopardizing the safety of themselves, fellow employees and residents.This position also requires:
Benefits:
Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match.
Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement.
We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service.
There are also opportunities to share in the success of the company through our profit share programs. Housing discounts may be available dependent on the property, ownership approval, and unit availability.Options