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Human Resources - Berkeley, United States - LifeLong Medical Care
Description
Job DescriptionJob Description
POSITION SUMMARY:
Assists with labor relations and Human Resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.
FLSA Classification:
Exempt
EEO Classification:
Administrative Support Workers
Essential Functions
Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
Serves as the initial contact and liaison for intake and assessment of employee complaints.Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
Collects information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.Conducts surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collects information and reports results to Labor Relations Manager or Human Resources Director.
Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.Performs other duties as assigned.
Qualifications
Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic, and cultural origins.
Excellent interpersonal, verbal, and written communication skills with the ability to handle sensitive issues in a confidential, positive, and professional manner.
Strong organizational, administrative, multi-tasking, prioritization, and problem-solving skills.Ability to successfully organize and prioritize tasks with little to no oversight.
Work effectively under pressure in a positive professional manner and to be flexible and adaptive to change while still providing superior customer service.
Ability to effectively present information to others, including other employees, community partners, and vendors.Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Ability to work in a team-oriented environment with a number of professionals with different work styles and support needs.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong as an organization of professional, confident, and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong and that of other partner organizations.
Ability to leverageknowledge/expertise/connections
of other staff.
Strong analytical and problem-solving skills.
Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations.
Proficient with Microsoft Office Suite or related software.
Be creative and mature with a "can do" attitude proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement.
Education and ExperienceBachelors degree in Human Resources, Labor Relations, Business, Accounting, or related field required.
At least three years of professional Human Resources administration required with experience in employee relations preferred.
SHRM-CP or SHRM-SCP preferred.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand, walk, and sit; use hands to finger, handle, or feel and reach with hands and arms; talk and hear.
The employee must occasionally lift and/or move up to 25 pounds.The employee frequently works with a video display terminal for prolonged periods; vision abilities include close vision and ability to adjust focus.
While performing the duties of this job, the employee regularly works in inside environmental conditions. The employee may be required to attend evening meetings, travel and work evenings or weekends. The noise level is usually quiet. Individual is subject to frequent interruptions.#J-18808-Ljbffr
