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    Junior level IT Support Technician - Nashville, United States - ClientSolv

    ClientSolv
    ClientSolv Nashville, United States

    2 weeks ago

    Default job background
    Description
    Company Description

    ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

    Job Description

    We are seeking a Junior level IT Support Technician for a 6-month contract role (with the option to extend further) in Nashville, TN. This role will be onsite/ in the office supporting tier 1 IT Support between hours per week (based on your schedule).

    In this role, you will:
    • Assist in the repair and maintenance of laptop and desktop computers and peripherals, iPhones, and iPads. This includes both software and hardware maintenance.
    • Provide desktop support and excellent customer service to approximately 150 employees and contractors.
    • Exhibit attention to detail when troubleshooting technical issues, when creating documentation, and following through on providing solutions.
    • Set up IT equipment in office spaces.
    • Assist in performing the periodic inventory of all the agency's tagged equipment.
    • Assist employees in using conference room technology and setting up Webex or Microsoft Teams meetings.
    • Assist in performing web updates in Adobe Experience Manager (AEM).
    Qualifications
    • Knowledge in Microsoft Office tools, Windows 10, and Adobe Acrobat Professional.
    • Related certifications, such as CompTIA, are helpful but not required for this position.
    • Requires a minimum of 1year of current experience in this job class with excellent interpersonal and communication skills, both written and oral.
    Additional Information

    This 6-month role will be onsite/in the office in Nashville, TN, and can work between hours per week based on your schedule.
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