IT Network Help Desk Technician - Golden, United States - ClientSolv

ClientSolv Golden, United States

2 weeks ago

Description

Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software in a network operations environment.

This 12-month contract role (with option to extend) is located onsite/in the office in Golden, CO, and will require flexibility to work a variety of shifts as needed. This role will pay between $22-$29 per hour (depending on experience). Some shifts can be 4 days per week working 10 hour shifts and some shifts can be 8 hours per day at 5 days per week. This is a great opportunity to dive further into networking or systems engineering in the future.

In this role, you will provide the first level response to internal teams for IT Technical Support requests and will be responsible for the following:

Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.

Qualifications

Experience working in a help desk environment
Proficiency with Windows, Linux, and IOS computers is nice to have
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Strong problem-solving skills
Motivated to learn and troubleshoot new devices and systems in a fast-moving IT environment
Understanding and appreciation for information security within systems and user devices.
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Mission essential

Additional Information

This 12-month contract role is located onsite/in the office in Golden, CO, and will require flexibility to work a variety of shifts as needed. This role will pay between $22-$29 per hour (depending on experience). Some shifts can be 4 days per week working 10 hour shifts and some shifts can be 8 hours per day at 5 days per week.

Service Desk Technician

3 weeks ago

Insight Global Golden, United States

Position: IT Service Desk Technician (Tier 2) · Location: Onsite 5x a week from 8-5 in Golden CO · Duration: 6 Month Contract with potential conversion · Rate: $28.00/hr- 30.00hr · Must Haves: · 4-6 years of experience as a service desk technician resolving tier 1 and tier 2 tick ...
IT Help Desk Technician

2 weeks ago

ClientSolv Golden, United States

Job Description · Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. · We are seeking an IT Help Desk Technician for a 6 month contract in Golden, CO. This role will work onsite/ in the office Monday- Thursda ...
IT Help Desk Technician

2 weeks ago

ClientSolv Golden, United States

Company Description · ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. · Job Description · We are seeking an IT Help Desk Technician for a 6 month contract in Gold ...
Information Technology Help Desk Technician

3 weeks ago

Insight Global Golden, United States

Position: IT Service Desk Technician · Location: Golden, CO · Duration: 6 Month contract, perm possible · Salary range: $33-37/hour · Requirements: · 4 to 6 years of experience as a service desk technician resolving tier 1 tickets over the phone and managing escalations through s ...
Tier 2 IT Service Desk Technician

2 weeks ago

Insight Global Golden, United States

A local government employer in the west Denver area is looking to hire a service desk technician to join their team specifically with law enforcement. This person will be responsible for Tier 1 and 2 support over the phone managing tickets through ServiceNow. Experience managing ...
IT Help Desk Technician

2 weeks ago

ThreePDS Inc. Recruiting, Staffing, and Consulting West Point, United States

Job Description · Job DescriptionThe Help Desk Technician will maintain and improve the technical systems of our company to ensure all employees have the technology they need to complete their work and the organization's important files and information remain safe and intact. Res ...
Service Desk Technician

2 weeks ago

Inceed Denver, United States

Compensation: $20 - $25/ hour · Location: Denver, CO · Service Desk Technician · Inceed has partnered with a global Renewable Energy company company to help find a skilled Service Desk Technician to join their team on a short term contract. · This will be a 3 - 4 month contr ...
Help Desk Technician

1 week ago

CompTech Computer Technologies Denver, United States

CompTech is seeking a Help Desk Technician to support our customer the Environmental Protection Agency (EPA). · Position Responsibilities · Provides support to end users for computer, application, system, device, access and hardware issues · Identifies, researches and resolves t ...
IT Service Desk Technician

2 weeks ago

Primoris Renewable Energy Denver, United States

Join the Renewables Revolution · Primoris Renewable Energy is a construction company helping to lead the way in energy infrastructure projects in Solar, Wind, and Battery Energy Storage. Our headquarters is located in Aurora, Colorado. The IT Service Desk Technician is responsibl ...
Help Desk Technician

1 week ago

CompTech Computer Technologies Denver, United States

CompTech is seeking a Help Desk Technician to support our customer the Environmental Protection Agency (EPA). · Is this the role you are looking for If so read on for more details, and make sure to apply today. · Position Responsibilities · Provides support to end users for co ...
Help Desk Technician

3 weeks ago

Entegration, Inc Littleton, United States

Entegration, Inc. is hiring a Help Desk Technician to join our growing team. This position is an unstructured hybrid role with remote flexibility in our Littleton, Colorado office, with occasional travel to visit client offices in CO and surrounding areas as needed. The Help Desk ...
Service Desk Technician

2 weeks ago

CACI International Denver, United States

Service Desk Technician (Mission) · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI with Polygraph · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · Anticipated Posting End: 6/3/2024 · ...
Service Desk Technician

2 weeks ago

CACI International Denver, United States

Service Desk Technician (Mission) · Job Category: Information Technology · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI with Polygraph · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · Anticipated Posting End: 6/3 ...
IT Service Desk Technician

1 week ago

Job Store Staffing Broomfield, United States Part time

Job Description · Under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, testing, maintaining, trouble-shooting and supporting of PC hardware, operating systems, software applications, per ...
Help Desk Technician

2 weeks ago

TEKsystems Commerce City, United States

Job Description · Job DescriptionDuration · 3 · Duration Unit · Month(s) · Req Description · Description · Take inbound calls (100/day); triage calls in a timely manner to determine the complaint, the possible cause and if you are able to provide an immediate solution; or if addi ...
Help Desk Technician

1 week ago

Innovar Group Denver, United States

Our client is seeking a Tier 1 Helpdesk Technician Join our client who is in the professional services industry and support their end client in all IT related Tier solutions. With opportunities for growth, collaboration, and innovation, you'll thrive in an environment that values ...
IT Help Desk Technician

1 week ago

Applied Tech Denver, United States

Description · Support Services Technicians utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time. You understand high-quality customer service, respond with a ...
IT Help Desk Technician

1 week ago

Applied Tech Denver, United States

Job Description · Job DescriptionDescription · Support Services Technicians utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time. You understand high-quality ...
IT Help Desk Technician

3 days ago

Applied Tech Denver, United States

Description · Support Services Technicians utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time. You understand high-quality customer service, respond with ...
Help Desk Technician

1 week ago

Innovar Group Denver, United States

Our client is seeking a Tier 1 Helpdesk Technician Join our client who is in the professional services industry and support their end client in all IT related Tier solutions. With opportunities for growth, collaboration, and innovation, you'll thrive in an environment that values ...