Tier 2 - Reston, VA

This position provides USGS Online Support, including inputting orders, answering questions about making orders, tracking orders, · researching document return issues, · and providing return instructions.The call center receives calls on three different queues: Park Passes, · Ord ...

· Opening for Tier II Technician to support the NRO's computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software ...

· Tier 2 Support Specialist · Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Support Specialist candidate. This is a full-time onsite position based in the Reston, VA area. · Roles and Responsibil ...

· Service Desk Tier 1 (TS/SCI) · Reston, VA, USA · Full-time · Clearance: Top Secret/SCI · Job Description · Required Qualifications: · Must be 8570 compliant  · 1-2 years of experience in professional work setting doing troubleshooting · Must have good communication skills and ...

Synology America, a fast growing network storage company has an opening for Tier 1 Technical Support. · The candidate must meet the following criteria · - Have good communication skills for phone communication, email communication, social media, and other internet media · - Be fa ...

· Service Desk Tier 2 (TS/SCI) · Reston, VA, USA · Full-time · Clearance: Top Secret/SCI · Job Description · Must be 8570 compliant  · Good communication skills and the ability to work in a high paced environment · Experience with Remedy · Experience with SCCM · Ability to provi ...

The Tier II Service Desk staff will receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The Service Desk ...

SSi has principals that are an integral part of the organizations characteristic and are fundamentally essential to the shaping of everyday activities that connect to our broader mission and vision. As an organization SSi is committed to: · Foster a culture of innovative and out ...

We have an exciting opportunity for Tier III Operations and Maintenance (O&M) engineers to join our team, supporting various WAN and LAN networks for our valued customers. In this role, you will provide network upgrades and configuration support to the architecture team, serving ...

We are committed to fostering a culture of innovative and out of the box thinking. We understand that each employee has something unique to offer to the organization. · Our company culture, productivity, and overall employee happiness stem directly from how much training, respons ...

· Job Title: Tier 2 – Floor Support Technician (Printer Support / Printer Server Administrator) · Location: Reston, VA (Hybrid – 3x/Week) · Salary: DOE + full benefits · Clearance: Active Public Trust (or ability to obtain) · Overview: · TechSur Solutions is a digital services c ...

The Service Desk (Tier 2) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) · ...

· Opening for Tier III operations and maintenance (O&M) engineers to support the customer's various WAN and LAN networks, in providing network upgrades and config support to the architecture team; act as subject matter expert in WAN and LAN technologies and vendors; support cust ...

This role involves managing and troubleshooting complex network systems within a highly technical environment. · Investigate and manage follow-up activities to determine root causes of network issues and verify vendor fixes or design changes for implementation. · Develop scripts ...

We are seeking a Tier I Help Desk Technician to join our team supporting NOAA SBITS. This position will provide Tier 1 remote support for NOAA's CorpSrv users. · ...

This role involves managing and troubleshooting complex network systems within a highly technical environment. Responsible for investigating network issues, recreating problems in lab settings, and verifying vendor solutions.The position requires proactive development of scripts ...

We are seeking a Tier 2 Endpoint Engineer to support enterprise endpoint management operations. The ideal candidate will have hands-on experience in Microsoft Intune Portal and Microsoft Endpoint Configuration Manager (MECM/SCCM). · Administer and manage Microsoft Intune. · Patch ...

We are seeking a Tier I Help Desk Technician to join our team supporting NOAA SBITS. · This position will support activities within the Office of the Chief Information Officer (OCIO), Services Delivery Division (SDD). The position will provide Tier 1 remote support for NOAA's Cor ...

We are seeking a motivated and technically skilled Tier2 – Floor Support Technician (Printer Support / Printer Server Administrator) to join our IT support team. · This role is primarily responsible for administering and supporting all print services across the client network, in ...

· Job Title: Tier 2 – Desk/Floor Support Technician  · Location: Reston, VA (Hybrid – 3x/Week) · Salary: DOE + full benefits · Clearance: Active Public Trust (or ability to obtain) · Overview: · TechSur Solutions is a digital services company whose mission is to enable digital t ...