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    Physical Therapy Director - Brunswick, Maine, United States - Concentra

    Concentra background
    Permanent
    Description

    Overview:


    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.

    Our mission is to improve the health of America's workforce, one patient at a time.

    Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.


    As a Center Therapy Director, you will provide rehabilitative services for the treatment of disabled, injured and diseased patients in a center in accordance with Concentra Medical Centers' Injury Process Management and Concentra Medical Centers' philosophy of rehabilitation in occupational medicine and Concentra policies, practices and procedures and applicable regulations.


    Responsibilities:
    Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience

    Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP

    Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit

    Manages clinical outcomes and addresses outlier cases with staff therapists

    Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling

    Executes therapy plan for each patient with a focus on early intervention and same day evaluation

    Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety

    Works with DTO to identify clinical improvement opportunities

    Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities

    Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders

    Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations

    Drives patient and client experience and satisfaction metrics

    Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business

    Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours

    Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies

    Promotes, cultivates, and exemplifies Orange Book values for all center colleagues

    Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center

    Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition

    Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes

    Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan

    Promotes center initiatives and work flows that are consistent with those in other centers

    Possesses financial awareness and provides input to center budget and key business metrics


    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.


    Qualifications:
    Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university

    Must meet licensure requirements of jurisdiction

    Job-Related Experience

    Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting

    Job-Related Skills/Competencies

    Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

    Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

    Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

    The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

    Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility

    Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions

    Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

    The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

    Demonstrated outstanding clinical knowledge of physical/occupational therapy services

    Demonstrated outstanding dedication to Concentra's philosophy of therapy in occupational medicine

    Demonstrated outstanding interest in the leadership of therapy staff

    Demonstrated leadership qualities and administrative abilities to the job responsibilities as described

    Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees


    Additional Data:
    401(k) Retirement Plan with Employer Match

    Medical, Vision, Prescription, Telehealth, & Dental Plans

    Life & Disability Insurance

    Paid Time Off & Extended Illness Days Offered

    Colleague Referral Bonus Program

    Tuition Reimbursement

    Commuter Benefits

    Dependent Care Spending Account

    Employee Discounts

    This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.


    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Please contact us to request accommodation.

    Concentra is an Equal Opportunity Employer, including disability/veterans


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