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Med Spa Sales Representative - Las Vegas, United States - Novuskin NV LLC
3 weeks ago
Description
About the Organization Novuskin is Med Spa uses innovative technology along with superior cosmetics to help our clients look and feel their absolute bestNovuskin, an esteemed Medical Spa, strategically positions itself for expanded services by incorporating advanced technology into our daily operations, empowering members to achieve and enhance the optimal condition of their skin.
We are one of the fastest growing Aesthetics Membership Med Spa chain on the national level.
Our goal is to expand across the United States educating our clients on how to have younger and healthier looking skin.
What's in it for you?Competitive WagesBenefit (Medical, Dental & Vision)Matching 401KCareer AdvancementAnd so much more...Full-Time/Part-Time Full-Time Number of Openings 1 Pay RateReq Number CUS Description Are you a dynamic, results-oriented individual with a passion for sales and customer satisfaction? Do you thrive in fast-paced environments and enjoy building relationships? If so, we want you to join our team as a Sales RepresentativeWhat we offerWhat we are looking for:
Charismatic Communicator:
Excellent at engaging and educating a diverse audience
Reliable and Energetic:
A dependable individual with a proactive mindset
Collaborative and Independent:
Effective in both team and solo settings
Sales Experience:
Previous sales experience, especially in health-related fields
Social Media Savvy:
Experience in utilizing social media for brand promotion.
Descriptive Summary We are seeking a dynamic and customer-focused individual to join our team as a Spa Sales Representative. In this role, you will be responsible for promoting and selling our spa services, products, and memberships to clients. You will engage with customers to understand their needs, provide recommendations, and facilitate the booking process on the phone. The ideal candidate will have excellent communication skills, a passion for wellness, and a strong sales acumen.
Key Performance Indicators Productivity:
Assess the sales representative's productivity by monitoring the number of sales calls, customer interactions, and follow-up activities completed within a given time frame
Upselling and Cross-selling Ratio:
Evaluate the percentage of customers who purchase additional products or services beyond their initial inquiry or purchase. A higher ratio indicates the sales representative's effectiveness in upselling and cross-selling. Membership Sign-ups: Track the number of spa membership sign-ups facilitated by the sales representative. Membership sales contribute to recurring revenue and customer loyalty.
Average Transaction Value:
Monitor the average amount spent per customer transaction. Increasing this metric indicates the sales representative's ability to upsell or cross-sell products and services.
Core Functions Engage with customers in a friendly and professional manner to promote spa services, products, and memberships. Provide detailed information about available services, including massages, facials, body treatments, and other spa offerings. Listen to customer needs and preferences to recommend suitable treatments and products. Educate customers on the benefits of regular spa visits and maintaining a wellness routine. Assist customers with booking appointments and scheduling services according to their preferences and availability. Maintain cleanliness and organization of the sales area, including retail displays and promotional materials. Process transactions accurately and efficiently, including accepting payments and issuing receipts. Follow up with customers to ensure satisfaction and encourage repeat business. Collaborate with other spa staff members to ensure a seamless customer experience. Stay informed about current spa promotions, packages, and special events to effectively upsell and cross-sell to customers. Meet or exceed sales targets and goals set by spa management. Continuously seek opportunities to improve sales techniques and product knowledge through training and development programs.
ADA Disclaimer:
The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time; or.
the scope of the job may change as necessitated by business demands.Position Requirements Experience 4+ years' proven experience in sales, preferably in a spa, wellness, or retail environment. Excellent communication and interpersonal skills. Ability to actively listen to customer needs and provide personalized recommendations. Strong customer service orientation with a focus on creating positive experiences. Motivated and goal-oriented with a track record of meeting or exceeding sales targets. Knowledge of spa services, skincare products, and wellness concepts is preferred. Basic computer skills, including proficiency in POS systems and booking software. Flexibility to work evenings, weekends, and holidays as needed. High school diploma or equivalent; additional education or training in sales or hospitality is a plus. EOE Statement We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position Med Spa Sales Representative Exempt/Non-Exempt Non-Exempt Open Date 2/22/2024 Location NVS USA Group LLC This position is currently accepting applications.
