Customer Service Assistant - Los Angeles, United States - Connexsphere Flow

Connexsphere Flow
Connexsphere Flow
Verified Company
Los Angeles, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Title:
Customer Service Assistant


Job Summary:


Responsibilities:


  • Assist customers with product information, pricing, and availability.
  • Process orders, returns, and exchanges accurately and efficiently.
  • Resolve customer complaints and issues in a courteous and timely manner.
  • Maintain a thorough understanding of company products, services, and policies.
  • Keep detailed records of customer interactions and transactions.
  • Provide feedback and suggestions for improving customer service processes.
  • Stay uptodate on industry trends and best practices in customer service.

Requirements:


  • High school diploma or equivalent; college degree preferred.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and ability to work well in a team environment.
  • Prior customer service experience is a plus but not required.
  • Ability to multitask and prioritize in a fastpaced environment.
  • Demonstrated problemsolving abilities and attention to detail.
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