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HOTEL Front Desk Rep - Salem, United States - Red Roof
Description
** HOTEL Front Desk Rep - Part Time**
**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02684 Showing 1 location **Job Details**
**Description**
Someone to help our guests Show off your city and be the tour guide for the guests send them to your local favorites.
Make an impact on your guests by making each experience unique and tailored to them.
Empowered individuals are our favorite be your bold self.
Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
Takes reservation requests and making adjustments to reservations as needed
Works with Hotel Management and other team members to provide an excellent guest experience
Uses our front desk computer system to complete customer transactions and run reports
Communicates with the housekeeping team to be aware of room availability or guests
**QUALIFICATIONS**
HS Diploma or equivalent work experience
1-2 years in a previous customer service position
Basic office skills (i.e. math, cash handling, computer skills, etc.)
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
